Quality Assurance Engineer I

We're Hiring: Quality Assurance Engineer
Location: South Deerfield, MA
Company: Pelican Products

Who We Are

At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.

At Pelican, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.

What You'll Do:

Responsible for the development and improvement of Quality Assurance programs, quality plans, process procedures and controls compliant to ISO 9001:2015.Creates, modifies, analyzes and reviews processes using statistical and lean manufacturing techniques; plans and performs product and process audits, creates and implements quality plans with emphasis on new product development, government projects and complex mechanical assemblies, perform contract reviews, and completes other similar duties necessary for effective Quality Assurance.

• Designs, implements, and monitors quality control processes using statistical and risk management techniques.
• Analyzes quality data and improves systems to provide corrective and preventative actions.
• Collaborates with cross-functional teams to develop and apply SOPs, quality standards, and continual improvement initiatives.
• Interfaces with customers and vendors to resolve quality issues and support contract requirements.
• Develops and performs lab tests, physical testing, and creates process controls, sketches, jigs, and fixtures as needed.
• Manages ISO 9001 documentation, conducts internal and external QMS audits, and ensures calibration compliance.
• Provides training, guidance, and leadership to QA/Lab staff while promoting problem-solving and process improvements.

What We're Looking For:

• Education: Bachelor's Degree or equivalent broad knowledge of quality, mechanical or industrial engineering.
• Intermediate knowledge of risk management, process control, and continual improvement practices.
• Intermediate knowledge of quality tools and quality systems management.3-5 years of related experience, previous new product development and government/aerospace contract experience preferred.
• 1st Shift Work Schedule: Monday - Friday, 6 AM - 2:30 PM Eastern Time.

What's In It For You:

Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.

• Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities

• 401k plan - with immediate match

• Great Benefits - several options including Pet insurance for our animal lovers.
• Health Savings Account Contribution

• Wellness Discount Program

• Global Mental Wellness Program
• Quarterly Employee Celebration Days
• Peer to Peer Recognition Program
• Service Recognition Program

• Amazing employee discount program on Pelican Products, Pelican branded apparel and gear

• Employee referral program - get paid to work with your trusted network.
• Beautiful New England location

• Onsite Gym

• Established reputable brand offering premium products - you'll be proud to represent Pelican!

• And more...

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR *120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.