New

Operations Manager BWH

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
Nov 20, 2025
Summary Responsible for overseeing and optimizing the operational processes of the organization including ensuring efficiency, productivity, and effective utilization of resources. Does this position require Patient Care? No Essential Functions -Develop and implement operational strategies, goals, and plans aligned with the organization's objectives. -Collaborate with senior management to define operational targets and monitor progress towards achieving them. -Identify opportunities for process optimization, streamlining workflows, and improving operational efficiency. -Analyze existing processes, recommend enhancements, and implement changes to drive productivity and cost-effectiveness. -Allocate and manage resources effectively, including personnel, equipment, and materials, to meet operational requirements. -Set performance metrics, establish Key Performance Indicators, and monitor performance against targets. -Implement quality control measures, conduct audits, and address any non-compliance issues promptly. -Oversee the procurement, inventory management, and distribution processes. -Identify and assess operational risks, develop risk mitigation strategies, and implement appropriate controls. -Generate regular reports on operational performance, key metrics, and project updates. Education Bachelor's Degree Operations Management required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Operational Management Experience 1-2 years preferred Knowledge of procedural areas preferred Project Management experience preferred Payroll experience preferred Possibility of weekend work could occur Knowledge, Skills and Abilities - Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles. - Proficiency in using operational software, project management tools, and data analysis software. - Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions. - Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels. - Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment. - Excellent leadership and team management abilities, with a focus on motivating and developing staff. The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.