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Claims Review Analyst

EmblemHealth
United States, New York, New York
Nov 22, 2025

Summary of Position

  • Support contract performance management of a large health system.
  • Review and analyze suspected underpaid and overpaid claims from hospital, ancillary, and provider groups based on contractual and industry guidelines.
  • Identify and analyze single issues and trends to determine root causes.
  • Provide recommendations for solutions to minimize errors and delays in systems and/or processes.
  • Monitor system output to ensure proper functioning.

Roles & Responsibilities

  • Evaluate disputed claims for system configuration, claims processing, and/or contractual issues to facilitate claims review.
  • Maintain and organize detailed information on claims dispute files to ensure appropriate and comprehensive data is returned to the provider timely.
  • Track issues and monitor trends to support their resolution.
  • Identify potential/actual claims problems (single or recurring/trending) and document root cause analysis; present findings to management.
  • Improve quality, enhance workflow, and provide efficiencies within departments, identify opportunities for improvements; develop and present recommendations for changes.
  • Conduct regular meetings with the assigned provider groups for status of AR files and recycles
  • Support departmental goals for cycle time by organizing and tracking claims for review.
  • Monitor and provide timely responses for the designated provider group emails and AR files.
  • Perform other related tasks as directed or required.

Qualifications

  • Bachelor's degree ; additional experience/specialized training may be considered in lieu of educational requirements required

  • 2 - 3 years' prior related work experience in professional/facility claims or benefits/billing environment required
  • Strong knowledge of claim processing policies and procedures required
  • Knowledge of medical terminology, ICD/CPT coding, per diem and DRG reimbursement and EDP testing procedures required
  • Proficiency with MS Office applications (word processing, database/spreadsheet, presentation) required
  • Ability to accurately interpret information from contractual and technical perspectives required
  • Must be conscientious and detail oriented; ability to recognize unusual patterns and troubleshoot for operational improvement and efficiencies required
  • Strong analytical and problem-solving skills required
  • Ability to effectively work on multiple projects/tasks with competing priority levels and deadlines required
  • Ability to effectively absorb and communicate information required
  • Strong Interpersonal and teamwork skills required
Additional Information


  • Requisition ID: 1000002824
  • Hiring Range: $48,600-$83,160

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