Director Employee Relations

Exemption Status:

Hiring Range:

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Manages team of Employee Relations Partners and provides necessary training and development opportunities. Advise and coach managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations matters. (20%)
2. Represents UMass Memorial Health Care in collective bargaining with every union representing Medical Center and member hospital employees within the system. Prepares for, conducts, and/or participates in contract negotiations and administers all provisions of the agreements. Prepares and presents contract proposals in consultation with appropriate management representatives. (20%)
3. Assists in the planning and organization of a program of employee and labor relations to build a positive work environment and prevent and mediate employee disputes and grievances. Provides formal and informal education to all levels of management regarding labor relations, contract interpretation and labor and employment law. (15%)
4. Leads and manages sensitive and confidential workplace investigations and drafts investigative reports, as appropriate. May designate to other internal or external resources as necessary. (10%)
5. Designs and implements manager trainings on employee and labor relations topics s such as the disciplinary proves, performance improvement, managing in a unionized environment etc. (10%)
6. Contributes to a working environment that is conducive to labor management harmony through the implementation and maintenance of equitable policies and procedures and programs designed to allow for effective problem solving. (10%)
7. Actively participate on committees and initiatives representing both clients and human resources to ensure application of new legislation, the smooth roll-out of systems and organizational requirements, and to ensure comprehensive policy updates and implementation.(10%)
8. Review data and trends to identify employee and labor relations issues and patterns. (5%)
9. All other duties as assigned.

II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelor's degree in business-related field.
Preferred:
1. JD, MBA or other relevant advanced degree.

Experience/Skill:
Required:
1. Minimum of five years of relevant experience.
2. Knowledge of human resources theory, principles and practices.
3. Working knowledge of such disciplines as the recruitment function, training, compensation and benefits administration.
4. Depth of knowledge in employee relations and labor relations.
5. Good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills.
6. Prior Employee and Labor Relations coaching/mentoring expertise, as well as a functional understanding of the organization.
7. Proven problem solving, mediation and analysis experience along with the ability to lead a team.
8. Self-directed and motivated.
9. Ability to multi-task and manage time in a complex environment.
10.
Preferred:
1.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Working Conditions:

Work is considered (sedentary/light/medium, heavy, very heavy): Sedentary

Is the majority of time spent dealing directly with patients (Y/N): No

Hazardous: Position likely has exposure to needles, bodily fluids, sickness, potential violence, or other hazardous materials (Y/N):No

The Organization reserves the right to modify position duties at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.