Mortgage Loan Compliance Helpdesk Analyst

Who we are:

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:
We are seeking an experienced Mortgage Loan Compliance Helpdesk Analyst. The Compliance Helpdesk Analyst is responsible for communicating corporate adherence to all state and federal regulations for production and operational personnel as needed. This position serves as the first point of contact for all compliance-related questions regarding the mortgage lending process for the company.

What you'll do:

• Respond to inquiries from Team Members via phone, email, and Helpdesk Ticketing Software
• Monitor and interpret loans through the use of ComplianceAnalyzer
• Ensure service level agreements are followed to conduct timely research, as needed, to provide accurate responses to inquiries
• Work on both active and closed loans to ensure compliance
• Review disclosures for accuracy and TRID requirements
• Keep abreast of changes in state and federal regulations applicable to mortgages, Cornerstone, and its affiliates, and how these are implemented within Cornerstone's systems. Maintain current knowledge of company policies and procedures regarding compliance.

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications:

• Minimum of three years of experience in the mortgage industry in processing, closing, origination, or other operational or compliance-related department
• Working knowledge of initial and final disclosure practices during the origination and closing stages of a loan in the process
• Strong attention to detail
• Loan Soft experience preferred
• Ability to express ideas and convey complex information in both verbal and written communication.
• Ability to analyze complex information quickly and efficiently
• Ability to set priorities to accomplish tasks with minimal supervision
• Proficiency in Outlook, Excel, Word

What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.