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Continuous Improvement Manager

PCI Pharma Services
flexible benefit account, paid time off, 401(k)
United States, Illinois, Rockford
Nov 25, 2025

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Main purpose of role:

The purpose of this role is to transform sites and establish a sustainable Lean culture by driving the elimination of waste and enabling the flow of value to the internal and external customer.

The CI Manager will demonstrate accountability for the deployment of Lean Thinking across the site, ensuring alignment with the Site Strategy and Global Operational Excellence. Manage a team of 5-8 CI professionals to drive improvement over 1MM square feet of a Pharma Packaging and Device Assembly facility that runs 24 /7.

Main responsibilities:

  • Create, in conjunction with the Global OPEX Director and Site GM, the lean vision for the site and facilitate the implementation of the Lean Maturity Index to establish an Operational Centre of excellence.
  • Define weekly goals for the CI team that align with the site's yearly CI goals. Develop and use a project hopper that organizes site priority, gives feedback to the customer, and tracks CI savings.
  • Facilitate and coach CI Engineers to use tools like A3, cross-functional Kaizen events, lean training, KATA events, and other CI tools to drive best practice in process improvement.
  • Lead Business Critical Improvement Projects and the associated teams, as directed by the General Manager and SLT.
  • Represent the Site by engaging with the Director of Global Operational Excellence, ensuring global standards are deployed (Lean Maturity Index), site best practice shared, and results communicated.
  • Use margin and cost-based analysis to identify opportunities to implement improvement activities to increase profitability, setting yearly savings goals for each CI team member.
  • Maintain and report Site cost-saving data in support of the Business Cost Reduction Targets.
  • Lead, mentor, and train the Site Team to raise Lean Awareness, develop the Lean Approach and build in Lean Capability across all functions.
  • Be part of the Site Senior Management team, supporting alignment to site strategy across all departments, challenging non-value adding activity and facilitating Lean Leadership.

Work Experience and Skills Required

  • Experience of leading teams in the Pharmaceutical and/or Medical Device industry (other highly regulated and quality-driven industries may be considered)

  • Able to demonstrate application of continuous improvement tools and techniques (Kaizen, TPM, SMED, RCA, 5S) to deliver positive outcomes.

  • Strong interpersonal skills must be driven to develop relationships with Site Leaders, SMEs, and Direct Labor Work Force.

  • Dynamic and ambitious professional with a proven delivery record.

  • Strong team player able to demonstrate an ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.

  • Able to work across the operational organizational environment and is driven to find solutions to opportunities.

  • Must be able to work under pressure and coordinate multiple activities concurrently.

  • Hands-on approach to problem solving and mindset, organized and methodical.

  • Demonstrated ability to extract critical information to enable effective and appropriate decision making.

  • Strong understanding of stakeholder management tools to ensure engagement in change at all levels.

  • Willing to learn and develop skills and knowledge.

  • People Management.

  • Experience of managing finances and tracking of cost savings.

Qualifications:

  • Lean Black Belt 'Certified' with tenure in the role using this methodology.

  • Leadership training and experience.

  • Education, preferably a degree, in Process Engineering, or other CI related degrees.

  • Quality Engineering education and experience.

Regulatory/Industry Responsibilities:

Preferred:

  • Quality Engineering education and experience.

The hiring rate for this position is $97,280-$109,440 plus eligibility 10% MPB for an annual performance bonus. Final offer amounts are determined by multiple factors, including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), a flexible spending account, and a 401(k) plan.

#LI-SW1

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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