New

Site Reliability Engineer

Genesis10
life insurance, 401(k)
United States, Texas, Plano
Nov 25, 2025
Genesis10 is currently seeking a Site Reliability Engineer with our client in the financial industry located in Plano, TX, Charlotte, NC, and Chandler, AZ. This is a 12+ month contract position. Responsibilities: SWIFT Application Support Monitor, maintain, and support SWIFT Alliance Access (SAA), Alliance Gateway (SAG), Alliance Lite2, Alliance Integrator, and related systems Troubleshoot SWIFT FIN, MX, ISO 20022 messages, connectivity, and integration issues Perform daily health checks, start-of-day, end-of-day, and batch monitoring Site Reliability Engineering (SRE) Define and track SLIs/SLOs/SLAs for payment applications Automate monitoring, alerting, and remediation using SRE best practices Implement observability (logs, metrics, tracing) for proactive incident prevention Drive capacity planning, performance tuning, and scalability improvements Incident, Problem Change Management Provide L2/L3 production support with ownership of incidents through resolution Conduct root cause analysis (RCA) and implement permanent fixes Participate in change/release management for SWIFT application upgrades, patches, and integrations Middleware Integration Support and configure IBM MQ, Kafka, or other messaging middleware for payment message routing Work with API gateways, ESBs, and integration frameworks to ensure reliable message delivery Optimize middleware performance and troubleshoot latency or delivery failures Database Support Work with Oracle, DB2, SQL Server, or PostgreSQL databases underpinning SWIFT/payment applications Perform SQL queries, performance tuning, and database monitoring Partner with DBAs to optimize schema design, indexing, and backups for high availability Stakeholder collaboration Partner with operations, treasury, compliance, and technology teams to resolve critical issues Coordinate with vendors and SWIFT service providers for escalations and upgrades Compliance security Ensure adherence to SWIFT CSP (Customer Security Programme) and internal security policies Support audit, compliance, and regulatory reporting Maintain controls aligned with ITIL and SRE operational excellence Requirements: Strong experience with SWIFT Alliance suite (SAA, SAG, Lite2, Integrator, AMH) Knowledge of SWIFT FIN, MX, ISO 20022 standards and payment systems (RTGS, SEPA, FEDWIRE, CHIPS) Middleware: IBM MQ, Kafka, or equivalent Databases: Oracle, DB2, SQL Server, PostgreSQL - SQL scripting performance tuning SRE Skills: Monitoring (Prometheus, Grafana, Splunk, ELK), automation (Python, Shell, Ansible), capacity planning, SLIs/SLOs Familiarity with cloud environments (AWS, Azure, GCP) for payment/SWIFT workloads Strong troubleshooting, analytical, and incident management skills Global Payments knowledge SWIFT Messaging expertise Strong understanding of regulatory compliance in payments space Good understanding of Networking, Firewalls, Storage, Oracle DB, MQ, Python or any other scripting language Pay Range: $60.00-$68.00 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.