Director of Part & Logistics

The Director of Parts & Logistics leads operational processes and teams across fifteen branches in South Carolina. Reporting to the Vice President of Product Support, this role drives a customer-focused culture emphasizing safety, operational excellence, and satisfaction.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:

Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Essential Duties and Responsibilities:

• Promote the vision, mission, and values of Blanchard Machinery Company while fostering a safe, positive work environment.
• Drive improvements in process efficiency, order fulfillment, inventory accuracy, automation, eCommerce growth, and employee development.
• Develop dashboards and reports to monitor performance and collaborate with OEM partners.
• Forecast and manage inventory for machine, power generation, on-highway truck, and rental divisions; ensure compliance with cycle counts, audits, and returns.
• Lead inventory teams to maintain branch stock levels, manage backorders, and oversee daily/nightly distribution.
• Collaborate with Parts Process Manager, Product Support Sales Director, Marketing, and OEMs to achieve revenue growth targets.
• Partner with service departments and branch leaders to support service growth through effective parts planning, delivery, and returns.
• Implement customer satisfaction initiatives for continuous improvement.
• Work with IT and project management teams to deploy a new warehouse management and order tracking system.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent; college degree preferred.5+ years in parts operations and logistics management (10 years preferred).
• Competitively Urgent and Creative.
• Proven track record of delivering sustainable improvements.
• Proficient in DBS and Microsoft systems.
• Strong communication, presentation, and collaboration skills.
• Ability to influence direct and indirect team members effectively.
• Professional interpersonal skills; bilingual ability is an asset.
• Adaptable to changing priorities, able to meet deadlines under pressure.
• Able to meet company driver policy requirements.

Working Conditions:

• Primarily indoor work; occasional exposure to non-climate-controlled environments and outdoors.
• Requires physical presence at designated worksites.
• Involves standing, stooping, squatting, pushing, pulling, twisting, lifting.
• Requires visual and written communication skills.
• Regular use of computers and technology.