Manager - Services Plants Engineering

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

The Plant Projects & Engineering Manager will lead the execution and oversight of capital projects,

engineering support, and process improvements across the portfolio of service center (plant) locations.

This role requires close coordination with plant managers, the Center of Excellence (COE) team,

sourcing, and EHS. The individual will manage a team of engineers, standardize project delivery

processes, supervise P&;E project execution and ensure alignment with business objectives and

operational needs.

Key Characteristics (Highlight characteristics required to succeed in the role)

* Lead execution of capital projects from initiation to closeout across multiple plant sites.

* Manage direct reports responsible for CAPEX projects and operational engineering support.

* Coordinate with plant managers to assess needs, prioritize engineering and project/process

support.

* Serve as the point of contact between NorAm Operations org and site-level teams to align

technical scope, budget, and execution.

* Standardize project closeout documentation and performance reporting.

* Maintain and oversee updates to technical documents such as P&IDs, GA drawings, and 3D

models.

* Support development of project engineering packages including specifications, scope, vendor

submittals, and commissioning checklists.

* Identify bottlenecks in execution and recommend process or resource improvements.

* Provide guidance and oversight on safety, quality, and compliance in plant projects.

* Support resolution of critical plant operational challenges through engineering innovation.

* Assist in long-term capital planning and budget alignment with Finance.

* Develop preventive maintenance strategies in coordination with COE and EHS teams.

* Support onboarding and training of junior engineers and site-level project contributors.

* Track KPIs related to project delivery, engineering support, and CAPEX execution efficiency.

* Conduct regular reviews with leadership and stakeholders on project status and risks.

Duties & Responsibilities

* Accountable for the successful budget, schedule, and execution of capital projects across

multiple water treatment plants and service centers, from initiation through closeout.

* Lead a team of project engineers and technical staff responsible for site-specific CAPEX

execution and ongoing engineering support.

* Own development and standardization of technical documentation including P&IDs, GA

drawings, 3D models, and engineering packages.

* Act as liaison between the COE, plant managers, and sourcing teams to align on technical scope,

budget, and execution timelines.

* Identify and resolve plant-level operational engineering challenges through technical leadership

and cross-functional collaboration.

* Implement standardized closeout procedures, reporting tools, and CAPEX tracking metrics

across all project sites.

* Support capital planning by prioritizing project requests, identifying resource needs, and aligning

with long-term strategic goals.

Knowledge, Skills & Abilities

* Strong project management and organizational skills

* Proficient in interpreting and developing technical drawings (P&IDs, GA, 3D models)

* Demonstrated leadership of cross functional teams

* Effective communicator with strong written and verbal communication skills

* Skilled in SAP, project tracking tools, and CAD software

* Ability to manage multiple priorities in a fast-paced environment

* Strategic and critical thinker with a hands on, solution oriented approach

Required:

* Bachelor's degree in Mechanical, Chemical, or Industrial Engineering (or related field)

* 10+ years of progressive experience in capital project engineering and/or plant operations

within industrial or process driven environments

* 5+ years of leadership experience, including direct management of engineering team members

* Demonstrated experience managing multi-million dollar capital projects across geographically

distributed facilities

* PMP certification (or equivalent project leadership credential)

* Lean Six Sigma certification

* Completion of leadership/management training programs

Preferred (if applicable):

* Experience leading within a matrixed organization or global engineering function

* Prior work in water treatment technologies, process engineering, or mobile systems

* Familiarity with EHS regulatory environments (OSHA, EPA, local codes)

* Proficiency in technical and financial evaluation of CAPEX investments (NPV, ROI, payback)

* Willingness and ability to travel on domestic and international assignments

What We Love About This Role

* Freedom to manage your own schedule

* Mix of remote office work and field support

* Small but very effective teams and International collaboration opportunities

* Continuous learning and growth through our outstanding mentoring program designed to support your professional development

* Flat organizational structure with direct reporting to EMEA Service Leader

* Defined KPIs for successful and directional improvement (Customer Satisfaction, Utilization, Capacity, etc.)

* Building a partnership with our customers

As a Field Service Manager, you are responsible for cultivating a customer-centric culture within your team while representing Veolia Analytical Instruments at a management level. The role demands exceptional guidance and interpersonal skills to guide your team in delivering unrivalled customer service while managing complex stakeholder relationships. You must coach your team members on professional conduct, especially during invigorating situations and set the standard for customer interaction excellence. Your position requires strategic thinking to balance customer satisfaction with team capabilities, ensuring that your engineers maintain the highest levels of professionalism and technical expertise. Success in this management role depends on your ability to develop your team's customer service skills, implement effective communication strategies and build long-term partnerships with key accounts. You'll need to handle escalated customer issues diplomatically, mentor your team in conflict resolution and maintain the company's reputation through consistent service excellence. The role also involves creating and enforcing customer service protocols, measuring customer satisfaction metrics and implementing improvement strategies based on feedback.

Expectations

* Fast and dedicated approach to learn the necessary technical skills

* Open mindset in problem solving and outside the box thinking

Why You'll Love Working Here

* Genuine work-life balance

* Comprehensive trainings for our analyzers

* Inclusive, diverse workplace

* Data-driven growth opportunities

* Focus on employee wellbeing

* Opportunity to leave a footprint in the company

Our Promise

We believe happy employees create exceptional results. That's why we invest heavily in your development, comfort, and success. At Veolia, you're not just filling a position - you're joining a movement toward environmental sustainability while building a rewarding career.

Veolia embraces diversity and evaluates all applications without discrimination. Ready to make an impact? Join our team and help shape the future of environmental solutions!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.