Service Maintenance Technician I

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description:

We are currently seeking a Service Maintenance Technician I for a new and growing development in the Cork Town neighborhood of Detroit. Under the direction of the Service Maintenance Manager, the Service Technician I is responsible for the completion of all the general maintenance and janitorial tasks which help to preserve the property and provide a quality living environment for the residents. This role has primary accountability for the overall cleanliness, physical appearance and presentation of the community, while maintaining a positive, productive relationship with the other team members and with residents, and adhering to TCB's Mission Statement, standard operating procedures, and compliance with all regulatory requirements. Ability to provide basic support to technicians with basic (or minor) carpentry repairs, basic (or minor) plumbing issues and apartment turnovers is needed.

Essential Functions:

• Helps to conduct property inspections to ensure that all maintenance or safety issues are documented and addressed;
• Completes basic work order requests in accordance with company policies and procedures;
• Provides rudimentary preventive maintenance for all buildings' systems, equipment and components;
• Assists in preparing vacant units to be market ready within company guidelines;
• Reports to Service Manager any problems and/or issues relating to safety or management of the property.
• Assists in maintaining the exterior of the property daily to provide clean and acceptable curb appeal at all times;
• Performs cleaning and maintenance of common spaces, hallways & stairwells, trash shoots, offices and grounds;
• Provides general plumbing repairs and replacement of fixtures, faucets, valves, garbage disposal and toilets;
• Provides basic carpentry services related to painting, blinds, shades, wall outlets, caulk, grout, etc.
• Provides basic HVAC repairs such as replacing HVAC filters;
• Changes locks and makes keys.
• Upkeep of community grounds, including snow removal;
• Available for weekend work, on-call rotation and emergency service call duties.
• Other duties that arise may be assigned by the Community Manager or Service Manager..

Knowledge, Skills and Abilities:

• Verbal and written communication skills required. Basic computer skills, including industry software a plus.
• Knowledge of Federal Fair Housing Laws & Guidelines a plus
• Excellent Customer Service skills required
• Bilingual Spanish/English verbal and written communication is strongly preferred.
• Basic knowledge of all hand and power tools, cleaning supplies, and protective equipment.
• Valid Driver's License and reliable transportation.

Physical Demands & Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to remain in a stationary position 50 percent of the time.
• Occasionally ascends/descends a ladder to service the lights and ceiling fans.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Constantly works in outdoor weather conditions.

Education & Experience:

High School diploma or GED. 1+ years of maintenance, janitorial, landscape and/or handyman experience preferred.

Willingness to obtain trade certifications as needed.

The Community Builders, Inc. is an equal opportunity employer.