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University of North Carolina Charlotte jobs

Enrollment Support Specialist

University of North Carolina Charlotte
$40,665 - $46,250
United States, North Carolina, Charlotte
Nov 25, 2025
Enrollment Support Specialist
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information




















Vacancy Open to UNC Charlotte Employees Only
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 001016
NC Salary Grade Equivalency GN08
Classification Title Administrative Support Specialist - Advanced
Working Title Enrollment Support Specialist
Salary Range $40,665 - $46,250
Anticipate Hiring Range $40,665 - $46,250
FLSA Status Non Exempt
Division Academic Affairs
Department Enrollment Management (Adm)
Work Unit Registrar
Work Schedule
8:00 am - 5:00; Monday - Friday with occasional evening and weekend hours required, as necessary.
Primary Purpose of Position
Primarily, this position evaluates the transfer credit of readmitted and continuing students. This position also updates student records with processes such as transient study, duplicate credit, Education Abroad credit, etc. This position is expected to identify processes that can be streamlined and develops appropriate solutions, such as policy or practice changes and developing criteria for data integrity reports related to the position's tasks. This position works closely with the Transfer Credit team and academic departments regarding process improvements, focusing on accuracy, consistency, transparency, and simplicity for end-users.
Minimum Education/Experience
Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Essential Job Duties
This position:

  • Evaluates and processes the transfer credit of readmitted and continuing students.
  • Updates student records affected by transient study, registration changes, duplicate credit, education abroad credit, etc.
  • Identifies processes that could be streamlined and develops appropriate solutions, such as policy or practice changes and developing reports to monitor for data integrity reports related to the position's tasks.
  • Works closely with the Transfer Credit Team and academic departments regarding processing and improvements, focusing on accuracy, consistency, transparency, and simplicity for students.
Other Work Responsibilities
  • Works cohesively within a team and is expected to present excellent customer service.
Departmental Preferred Experience, Skills, Training/Education

  • Must be familiar with Banner Student and Administrative
  • Should have experience using Microsoft Office and Google Suite
  • Have a working knowledge of DegreeWorks
  • Experience in higher education-in the Office of the Registrar
  • Willingness to learn
Necessary Licenses or Certifications
Work Location Office of the Registrar
Posting date 11/25/2025
Closing date 12/01/2025
Proposed Hire Date 01/05/2026
Contact Information
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.

  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?

    • Yes - I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
    • No - I do not have at least a high school diploma /GED and at least one year of related office experience.


  4. *
    This posting is for current UNC Charlotte permanent and temporary employees only. Are you a current UNC Charlotte employee?

    • Yes
    • No


  5. *
    Do you have experience with DegreeWorks?

    • No
    • Yes




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

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