Dispatcher

Groot is looking for an experienced Dispatcher to join the team at our hauling location in the Elgin, Illinois.

DUTIES AND RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

• Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.

• Assisting driver(s) when a pick up or delivery is in question before servicing.

• Scheduling and dispatching work to various employees and departments throughout the day.

• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.

• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

• Other job related duties as assigned.

MINIMUM JOB REQUIREMENTS:

• High school diploma or equivalent preferred.

• 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.

• Excellent organization and communication skills, both orally and written.

What you'll get from us:

• Competitive Compensation - pay for this position starts at $22.00 per hour.

• 401(K) with company match; let us help you save for your future

• Healthcare; Medical, Dental, Vision

• Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

• Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.