Switchboard Operator

Job Title: Switchboard Operator

Location: Cooperman Barnabas Medical Ctr

Department Name: IT&S Telecommunications

Req #: 0000225132

Status: Hourly

Shift: Night

Pay Range: $17.81 - $17.81 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

JOB SUMMARY:

• Primary responsibility is to provide related assistance and information during specific shift.
• Respond promptly and politely to all callers in a timely manner.
• Answers all incoming calls to the Medical Center s main telephone number and other types of inbound telephone services as directed.
• Respond to emergency codes in an expedient manner.
• Respond to console alarms and reports equipment malfunctions to Telecommunications Manager.
• Notifies appropriate telecommunications staff of changes needed in directory when such information comes to their attention.
• Keep abreast of hospital events that may generate calls and inquiries from those outside the Medical Center.

EDUCATION:

High School Diploma or General Education Diploma GED Required

REQUIREMENTS:

• Two years experience as telephone operator in a busy multi-position environment preferred; will also consider customer service experience.
• Good knowledge of PBX consoles a must.
• Must be able to communicate clearly, have good diction, pleasant speaking voice, and be clearly understood over the telephone.
• Personable and customer service oriented required.
• Successful completion of Saint Barnabas Orientation Programs.

HOURS:

Friday and Saturday 11pm-7am

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
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