Privacy Operations Specialist

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in NYC, NY.

Privacy Operations Specialist

Top Skills

1. SaaS collaboration and productivity tools (Jira, Airtable, Outlook) proficiency
2. Privacy Subject Matter Familiarity
3. Bachelors degree

Position Description

Leverage your operations expertise to triage, categorize, and appropriately route incoming requests and issues related to advertising data privacy, ensuring prompt and accurate attention by the Privacy Program team.

Ticketing Management & Workflow Optimization: Program intake lifecycle owner. Utilize ticketing platforms, such as Jira, collaboration platforms such as Confluence, as well as communication tools such Outlook and Slack, to efficiently pull privacy tasks into program prioritization and ensure the prioritized resolution of privacy tickets.

Process Automation & Efficiency: Operational excellence lead. Leverage advanced features in SaaS tools such as Airtable, Jira, and Outlook to design, implement, and maintain automations and communication templates that streamline complex processes, standardize responses, and significantly enhance the overall efficiency and scalability of the program.

Triage workflows: Program bandwidth monitor. Proactively manage and prioritize the program's ticket queue in active consultation with the Program Lead, providing daily status updates and ensuring critical alignment with program goals and regulatory deadlines.

Meticulous Documentation & Data Integrity: Maintain the highest level of attention to detail when managing privacy program data, drafting internal correspondence, and ensuring accuracy and compliance across all program documentation.

Requirements:

• The Right Blend of Operational Experience, Automation Skills, and Digital Ad Industry Experience.
• Demonstrated Experience using a ticketing platform for comprehensive ticket management, workflow administration, custom reporting, and process documentation.
• Digital Advertising / AdTech industry experience. Familiarity with Ad Tech Dataflows and Ad Tech participants; Audience vendors, DSP, SSP, MMP, Measurement vendors, DCR, etc.
• Hands-on experience utilizing specialized SaaS platforms (e.g., Airtable, Jira, Outlook, or similar data/workflow platforms) for data management, process simplification, and sophisticated communication.
• Strong organizational skills and non-negotiable attention to detail in a fast-paced environment.
• Proficiency in designing and deploying automations and templates to maximize communication efficiency and process bandwidth.

Privacy Familiarity

• Familiarity with global data privacy principles, key regulations (e.g. CCPA, COPPA, VPPA, GDPR, etc.).

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off, plus more!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.

By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark