Oncology Financial Navigator

Summary

Job Description:

Full Time 40 weekly hours, day shift

The Oncology Financial Navigator serves as a patient advocate, liaison, and educator to assist cancer patients with understanding and navigating the cost of their care and healthcare coverage. Some patients may experience financial vulnerability during their treatment. Baptist Health Louisville financial navigators evaluate their level of exposure to the possibility of financial toxicity which can hinder patient's treatment. This personalized approach to providing patients with knowledge and hopefully financial savings will add a level of comfort and improved health outcomes to an otherwise challenging moment.

Job Duties

*Meets with the patient during interdisciplinary introduction meetings to review patient's insurance(s), coverage, and potential out of pocket expenses. Assessment of patient's financial, healthcare, and household needs. Identify financial barriers to access treatment.
*Serves as a liaison for financial matters throughout treatment, including follow up on insurance and financial risk assessment.
*With a high level of initiative, assesses the financial needs of patients, establishes a positive supportive relationship, assists in developing a plan of care and thoroughly documents the findings, recommendations and interventions made.
*Communicates and collaborates with the treatment team re the financial implications of medical intervention on both the patient and the health care provider. In collaboration with the ordering physician, recommends financial options that best fit the patient's medical and financial needs.
*Interacts with Medicare, insurance companies, pharmaceutical companies and other assistance programs as an advocate for the patient.
*Maintains strong, working relationships with other members of the treatment team.
*Participates in activities to enhance professional development
*Able to perform these services throughout the continuum of care (outpatient, inpatient and other various departments)
*Participates in data collection for quality and research purposes.

*Preferred: In addition to the above skills, have a thorough knowledge of Health insurance guidelines, programs and plans; patient assistance programs, co-pay assistance programs, Medicaid, Medicare health plans, COBRA guidelines and Health Care Reform. Furthermore, to have the ability to find new programs that could assist patients with their financial needs.

Minimum Education, Training, and Experience

• Bachelor's degree nursing, psychology, social work, finance, or other healthcare related field (preferred)

• Minimum one (1) year in oncology or other applicable healthcare setting

• Experience with Medicare health plans, COBRA regulations, Medicaid guidelines, PAP and co-pay assistance programs (preferred).

• Knowledge of CPT, HCPCS and ICD codes.

• Completion of Financial Navigator Class as assigned within 6 months of hire.

• Bilingual (preferred)

Work Experience

Education