Analyst, Quality Control

Navitus Health Solutions is seeking a Quality Control Analyst to join our team!

The Quality Control Analyst (QCA) is responsible for supporting and coordinating quality control analysis and related processes for activities performed by Navitus Health Solutions. The QCA I is responsible for engaging in preventive and detective quality controls that can be measured quantitatively and qualitatively to validate Navitus processes. The QCA I will work with oversight and moderate independence to ensure quality control validations are completed in a timely manner. This individual requires an intermediate understanding of quality controls and how to apply such controls to department processes. The QCA I shall have the ability to learn critical department processes with operational relevance and gain reasonable understanding for effective monitoring. The QCA I shall assess assigned processes lifecycles, improvements, or enhancements and seek supervisory guidance where appropriate.

This position may include after-hour and/or weekend hours with other eligible team members depending on workload.

Is this you? Find out more below!

How do I make an impact on my team?

Plans and prepares of all required quality control/check tasks
• Reports and informs on quality control/check outcomes
• Reports gaps or deficiencies in performance of quality control/check
• Alerts leaders to systemic issues affecting outcome of quality control/check
• Maintains organized documentation to demonstrate performance of quality control/check standards
• Evaluates if quality control/check processes are meeting standards and expectations
• Follows policies and procedures including departmental and quality policies set by the organization
• Other duties as assigned

What our team expects from you?

• Associate degree or equivalent work experience
• Two years PBM or health plan experience preferred
• Experience in quality/performance control or auditing preferred
• Knowledge of quality principles, standards and processes strongly desired
• Intermediate to expert knowledge in MS Office including Word, Excel, Visio and PowerPoint preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!