Community Health Worker - Spanish Speaking

Objective/overview
The Community-University Health Care Center (CUHCC) is a community health center in south Minneapolis that provides medical, dental and behavioral health care to 12,000 patients each year. The majority of patients have low-incomes and are members of immigrant/refugee and/or BIPOC communities.

CUHCC seeks a 1.0 FTE Community Health Worker (CHW) who will help patients achieve their goals related to diabetes, hypertension, sexual and reproductive health and prenatal/postpartum care. Using their cultural knowledge, language skills, life experiences and training, the CHW will provide health education, self management skill-building assistance and navigation assistance with internal and community resources to address patients' social needs (e.g, food, prescriptions, etc.). The duration of this position is subject to or contingent on funding sources.

The CHW will work primarily in the clinic and in the community. The hours are Monday - Friday between 8:00 am - 4:30 pm.

Reporting relationships
This position reports to the Director of Advancement with some oversight by the Nursing Supervisor. This reporting relationship will change in mid 2026 to the Integrated Care & Community Health Program Manager.

Essential functions
Diabetes and Hypertension Management (50%)

• Assist patients with blood pressure self-monitoring: distribute blood pressure cuffs, conduct follow-up home visits for health education, skill-building, and connection to resources per the CHW Blood Pressure Self-Monitoring protocol.
• Provide health education, skill building support, and connections to resources for patients with newly diagnosed diabetes and/or uncontrolled diabetes.
• Conduct outreach activities in select events and settings to connect community members to care
  

Prenatal and Postpartum Health (35-40%)

• Provide health education and care coordination assistance to help pregnant and postpartum patients to 1) attend appointments; 2) develop healthy behaviors; and 3) navigate internal and external appointments and resources
  

Sexual and Reproductive Health (10-15%)

• Reinforce providers' health education on birth control options and STD prevention and treatment
• Assist with appointment reminders and scheduling for missed appointments
• Assist with cervical cancer screening results notification and related health education
• Co-deliver program to enhance Latino parents' knowledge and engagement with adolescent sexual health
• In each of these areas, the CHW will document patient encounters and outreach calls in the electronic health record system (Ochin Epic) per documentation protocols.

Job duties are subject to change consistent with the job class.

All required qualifications must be included in the application materials

Required Qualifications

• BA/BS degree or a combination of related education and work to equal at least four years
• Verbal and written fluency in Spanish and passing score on a language proficiency test
• Minnesota Community Health Worker (CHW) certificate and/or minimum 1 year of experience providing outreach and/or health education to individuals
• Experience providing outreach and/or health education in at least one of these areas: sexual and reproductive health education, prenatal and postpartum and/or chronic disease management
• Experience working with immigrant, refugee, or underserved populations.
• Ability to use computers and related software including word processing, spreadsheets
• This position requires a negative TB test, and a Hepatitis B vaccination.
  

Preferred Qualifications

• Experience providing health education in more than one of these areas: sexual and reproductive health education, prenatal and postpartum and/or chronic disease management
• Experience in a clinical setting (clinic or hospital)
• Experience working in an electronic health record
• Experience providing case management or care coordination services

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Pay Range: Between $25/hr - $27.88/hr, which equates to $52K - $57,990.40/annually for 1.0 FTE; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).