Systems Control Center (SCC) Night Shift Operator

Facilities Management (FM) at the University of Virginia is seeking a Systems Control Center (SCC) Night Shift Operator to join our 24/7 operations team. The SCC plays a critical role in monitoring and maintaining the integrity of essential systems across Academic and UVA Health facilities. This position supports the university's physical infrastructure and engineering systems, ensuring facilities remain safe, functional, and aligned with operational needs. It is a hands-on role with opportunities to grow through additional training and experience.

Applicants must have the ability to work the scheduled hours of 11:00 PM - 7:00 AM on rotating days, to include a minimum of two weekends per month.This schedule is eligible for shift differential.

Responsibilities:

• Monitor Building Automation (BAS), fire and life safety, HVAC, energy management, and other mission-critical systems.

• Notify and coordinate with internal and external responders using multiple communication platforms.

• Apply sound judgment and decision-making in both emergent and routine situations.

• Receive, prioritize, and facilitate resolution of service requests from customers and the organization.

• Collaborate with peers, senior operators, supervisors, and the Systems Control Manager on complex issues.

• In addition to the above job responsibilities, other duties may be assigned.

Required Qualifications:

• High school diploma or equivalent. A minimum of two [2] years of technical experience may be considered in lieu of diploma or equivalent.

• A minimum of (2) years of experience analyzing and troubleshooting technical systems. Prior work experience in a customer service orientated environment is essential.

• Excellent interpersonal, written, and verbal communication skills with customers and colleagues is essential.

Preferred Qualifications:

• Associate's degree in a technical field.

• Ability to read and understand system graphics and block diagrams highly preferred, Proficiency with Microsoft Office highly preferred.

• Two [2] years of experience troubleshooting in a technical field and one [1] year of professional experience.

• Applicants with experience with Metasys, WebCtrl, or other Building Automation Systems are strongly encouraged to apply.

Compensation:

The Anticipated Hiring Range for this position is $25.00 - $28.00 per hour ($52,000 - $58,240 Annually), commensurate with experience. This position is eligible for shift differential. This is a full-time position with UVA benefits. Employee benefits package highlights include:

• 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave

• Health plan with options to meet healthcare and financial needs

• Retirement through the Virginia Retirement System

• Tuition and professional development benefits

• Employee wellness program featuring activities to earn up to $500/year

For this position, the selected candidate will need to complete the required background checks prior to the start date of the position.

Physical Demands:

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

To Apply:

Apply online at http://jobs.virginia.edu/us/en/job/R0079093/Systems-Control-Center-(SCC)-Night-Shift-Operator. Complete the application, and upload the following Required materials:

• Resume

*** Applications that do not contain all of the required documents will not receive full consideration.***

This position will remain open until filled.

Questions regarding the application process should be directed to Marcus Rozier, Academic Recruiter, at hjv5vm@virginia.edu.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.