Facilities Manager

Hospital Facilities Manager - JLL

What this job involves: As a Hospital Facilities Manager at JLL, you will establish, operate, and maintain a comprehensive facility management program that allows healthcare organizations to manage and oversee operations and maintenance of critical building systems. This role requires you to supervise and direct maintenance staff while monitoring performance of their assigned responsibilities in a hospital environment where facility operations directly impact patient care and safety. You'll manage departmental service requests ensuring work is accomplished efficiently, neatly, and with minimum disruption while maintaining compliance with Joint Commission Environment of Care standards, regulatory surveys, and other healthcare-specific audits that reflect JLL's commitment to operational excellence and critical healthcare facility management.

What your day-to-day will look like:

Staff Management and Operations Leadership:

* Supervise and direct maintenance staff while monitoring performance of their assigned responsibilities in critical healthcare environment

* Perform and direct performance of all maintenance departmental service requests ensuring efficient, neat work with minimum disruption

* Manage departmental staff including selection, scheduling, and job assignments while providing counseling, appraisals, and recognition

* Recommend salary, promotional, disciplinary, termination, and other personnel actions for comprehensive team management

* Matrix manage both technical and administrative staff with proven experience in matrix management organization

Equipment and Systems Management:

* Check malfunctioning equipment and ascertain corrective action required to restore satisfactory operating condition

* Work with client to schedule equipment to be taken offline for preventative maintenance while minimizing impact on patient care

* Monitor operation of electrical and mechanical equipment supporting facility's critical operations

* Analyze operation of various site infrastructure systems and determine root cause of problems and malfunctions

* Take corrective action as required while ensuring compliance with healthcare regulatory requirements

Training and Professional Development:

* Provide training and support while aiming to expand capabilities of operations staff

* Give hands-on instruction in basic maintenance, safety, and troubleshooting procedures specific to healthcare environments

* Demonstrate proper use and care of tools while instilling high level of professionalism and client service

* Direct performance of contracted maintenance while ensuring adherence to healthcare facility standards

Compliance and Regulatory Management:

* Maintain compliance with all applicable regulatory surveys, Joint Commission, and other client-based audits for assigned facilities

* Ensure extensive knowledge of Joint Commission Environment of Care standards and regulations is applied consistently

* Comply with policy and audit standards for safe storage, usage, and disposal of hazardous materials

* Maintain comprehensive documentation for regulatory compliance and audit preparedness

Financial Management and Budget Oversight:

* Plan and forecast budget for operation and maintenance while recommending and estimating facility repairs and improvements

* Develop monthly/quarterly variance reporting on all operating budgets for each property on timely basis

* Assist with development and implementation of annual management plan for buildings within assigned area

* Supervise vendor performance during normal and off hours including weekends when necessary

Energy Management and Sustainability:

* Implement programs to reduce energy and water consumption by 2% at each hospital while tracking performance

* Monitor and optimize building systems for energy efficiency without compromising patient care requirements

* Support sustainability initiatives while maintaining critical healthcare facility operations

Site Management and Client Relations:

* Complete annual onsite inspections once per year for approximately 65-80 sites managed under portfolio requiring manager to drive to each site

* Meet vendors to review projects or verify work on work orders completed requiring travel to specific locations

* Meet with Client on their requests and respond to emergency calls requiring travel to specific sites

* Maintain strong interpersonal, oral and written communication skills including report writing ability

Required Qualifications:

Education and Experience: * College degree in related engineering field, formal apprenticeship program, or technical trade school

* Minimum 3 years of hospital facility management, plant operations, engineering, or maintenance supervision experience

* Managerial experience required with proven budget and personnel responsibilities

Specialized Knowledge: * Extensive knowledge of Joint Commission Environment of Care standards and regulations

* Special knowledge and skills in HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems

* Computer proficiency with MS Office and Outlook email for comprehensive documentation and communication

Preferred Qualifications: * CHFM Certified Healthcare Facility Manager certification

* CPMM Certified Plant Maintenance Manager certification

* CFM Certified Facility Manager certification

* Other relevant healthcare facility management certifications

* Experience with healthcare regulatory compliance and survey preparation

Physical Requirements: * Ability to travel to multiple sites for inspections, vendor meetings, and emergency response

* Capability to work in hospital environment with exposure to medical equipment and patient care areas

* Flexibility to respond to emergency calls during off hours including weekends

Location: Versailles, KY - Hospital Portfolio (65-80 sites requiring travel)