Capacity Management Analyst - South America Scheduled Network

The Capacity Management Analyst - SAMER contributes to the tactical and analytical management of capacity on Atlas Air's scheduled freighter services between Miami and South American destinations. This role coordinates optimal utilization of available pallet positions and ULD space, maps out the transshipment of Asia-origin cargo through Miami, and balances commercial yield objectives with operational reliability. The analyst is a key contributor to the hub's flow control, ensuring that connecting cargo from Asia is efficiently transferred onto southbound flights while assisting in optimizing allocations, maximizing revenue, minimizing voids, and supporting Atlas Air's service commitments and customer contracts.

Regional Flight Monitoring & Execution

Assist in monitoring all Miami flights to/from South America (SAMER) and connecting partner operations to contribute to connection integrity and on-time performance.
• Track inbound Atlas or partner flights from Asia carrying cargo transshipping in Miami for South America-bound connections, promote clear visibility of transfer timing, documentation, and build-up sequencing.
• Identify potential misconnects or disruptions; analyze and map out plans on whether to hold, rebook, or reroute shipments based on service commitments and revenue potential.
• Coordinate, communicate and respond to the Ground Operations team, Sales team, and station staff to ensure real-time load adjustments are accurately executed. Serve as a liaison between local cargo sales team and ground handling agents to facilitate late inflow of standby cargo for filling voids.

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Performance Tracking, Optimization and Reporting

• Monitor load factors and allocations using internal and external data sources and dashboards, to ensure maximization of utilization of aircraft capacity - optimal volume/density mix.
• Produce analysis to support capacity management recommendations to optimize load/yield/volume and prioritize cargo,
• Tactically plan pallet position and ULD utilization for Miami-SAMER flights, identifying underused positions and backfill opportunities.
• Produce daily flight utilization dashboards/reports for South America network, highlighting load factors, offload causes, voids, and yield performance.
• Generate transshipment reports for Asia-Miami-SAMER traffic, tracking volumes, connection rates, and missed opportunities.

Commercial and Operational Collaboration

• Liaise and coordinate between Network Planning, Sales, and Ground Operations, and Station Atlas reps/Ground Handling Agents to ensure alignment on capacity management, space allocation and pallet build-up issues.
• Awareness and monitoring of Block Space Agreements (BSAs) and high-priority customer commitments for Miami-SAMER vv markets.

Transshipment Coordination

• Work on tasks at each point of the lifecycle of transshipment cargo connecting in Miami, ensuring transfer of Asia-origin ULDs onto southbound flights.
• Utilize AIMS, Hawk, and other systems to track inbound and outbound shipments, ensuring transfer information (pallet position, routing, and priority) is received prior to departure.
• Work closely with Atlas Air's Asia-origin stations, Miami ground handling teams, and South America destination stations to minimize dwell time and maximize connection success.
• Implement process improvements that enhance the reliability and predictability of Miami Hub Transshipment Operations.

Continuous Improvement

• Participate in predictive and data-driven capacity planning initiatives to improve load factors, revenue yield, and service reliability.
• Contribute to root cause analysis of misconnects, underloads, or delayed transshipments and recommend corrective actions.
• Assist implementation of standardized capacity management processes and tools specific to the Miami gateway.

• Required

  • 2-3 years' experience in air cargo operations, capacity or yield management.
  • Understanding of air cargo flows between Asia, North America, and South America, including interline and transshipment handling.
  • Familiarity with cargo operational and information systems (CargoSpot, AIMS, Hawk, or similar) and intermediate Excel/data analysis.
  • Demonstrated analytical judgment and decision-making ability.
  • Demonstrated
  • Effective communicator across regional teams, able to balance commercial and operational priorities.
  • Flexible to support extended hours or rotating shifts in a 24/7 cargo environment.

  Preferred

  • Experience with belly cargo/freighter operations into South America (e.g., Brazil, Chile, Colombia, Ecuador, Peru).
  • Background/knowledge in performance reporting, or predictive analytics.
  • Bachelor's degree or equivalent

  Performance Measures (Examples)

  Dimension	Target / Measure Examples
  Load Efficiency	Southbound load factor, pallet fill rate, underload/void rate
  Connection Performance	Asia-MIA-SAMER transshipment success %, misconnect rate
  Yield Optimization	Revenue per kg / per pallet, salvage cargo recovery, benchmark to market data (World ACD/IATA)

  Working Conditions & Travel

  Based at Miami International Airport (MIA) with close collaboration with Atlas Air operations, ground handling, and regional teams. Frequent coordination with Asia and South America time zones is required. Occasional travel to hub or destination stations may be needed. This role operates in a hybrid office setting with flexibility for irregular hours and weekend/ 24/7 coverage.

Salary Range: $50,000 - $71,000

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Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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