Information System Analyst

POSITION SUMMARY

Provides programming, technical system development, and analysis support for various administrative offices. This includes training users, development of software and reports, creation of auxiliary supplemental software, and general coordination of users and groups of users.

Essential Functions Statement(s)

• Experience with SQL including designing views
  
  
  
  • Specifically using PostgreSQL and limited Access SQL
  
  
  
  
• Familiarity with API integration using JSON data
• Programming experience needed:
  
  
  
  • Visual Studio
  • React
  • JavaScript
  • Ellucian Experience SDK
  
  
  
  
• Help develop effective and efficient processes eliminating manual processes.
• Help create reports
  
  
  
  • Insights report writing
  • Informer 5 report writing
  
  
  
  
• Including Live excel reports
  
  
  
  • Support the Institutional Research office's use of Power BI and Rapid Insights
  
  
  
  
• Apply critical thinking to evaluate complex issues and implement standardized, effective solutions.
• Work in collaboration with Department/Division leadership to ensure the user experience is as effective as possible pertaining to the ERP and SIS systems.
• Stays current with Ellucian Colleague SaaS products and updates.
• Create, disable, and maintain user accounts and security access levels on the Ellucian Colleague SaaS systems.
• Assists in integration of purchased software.
• Enhances and supplements provided documentation materials and develop documentation for all in-house processes.
• Assists in formulating procedures, policies, and standards to be used in the information services areas.
• Assists in training employees on the procedural aspects of the administrative software package.
• Preparing users for updates to ERP software including revising procedures and processes.
• Assists in consulting with administrative departments about all aspects of their use of data systems.
• Documents all problems, software bugs, and solutions.
• Submits issues to vendors support systems and follows through with testing and requests for further information.
• Supports the mission and vision of the College and respects the College's Catholic tradition.
• Performs related duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Conceptual Thinking - Ability to think in terms of abstract ideas.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Project Management - Ability to organize and direct a project to completion.
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education: Required: Bachelor's Degree in a field providing a solid grounding for information technology management.

Experience: Minimum of three years professional experience in networking, web interfacing, and personal computers are desirable.

Other Requirements: Thorough knowledge of computer programming and information processing. Knowledge of data structures to be able to evaluate the effectiveness of current data handling techniques. Ability to organize and present effective oral and written communications. Good ability to solve problems and convert them into efficient computerized solutions. Ability to communicate effectively with both technical and non-technical personnel.

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.