New

Customer Service Support Specialist

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Hawaii, Honolulu
Jan 10, 2026
A leading banking company on the island is seeking an experienced, supportive, and organized Customer Service Support Specialist to join its Service Delivery Division. In this role, you will provide critical support to branches, call centers, and other departments by assisting customers with resolving operational inquiries and concerns. Key Responsibilities: * Handle customer inquiries and resolve operational issues efficiently. * Support branch and call center teams with escalated calls and complex situations. * Ensure confidentiality and professionalism in all interactions. * Maintain accuracy and attention to detail while managing multiple priorities. * Ability to multi-task and manage escalation calls effectively. * Ability to work in a small team. * Opportunity to learn banking operations and grow into various areas within the organization. Qualifications * 2+ years of progressively responsible experience in an office environment. * Familiarity with technology systems. * Strong written and verbal communication skills. * Ability to handle confidential matters judiciously. * Excellent attention to detail with strong follow-through. * Ability to work under pressure and meet multiple deadlines. * Good time management skills. * Able to work Monday to Friday from 8am to 5pm HST in person. Job Type & LocationThis is a Permanent position based out of Honolulu, HI. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Honolulu,HI. Application DeadlineThis position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.