Denials Specialist (Financial Specialist I)

This position provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. This position is assigned to support revenue and reimbursement billing, collection, denial follow-ups, tracking and reporting for client and third-party fee revenues. Provides support to client payment processes, create, run, and analyze reports in automated billing/management information system. Also analyzes insurance denials to determine the reason and document the system of record accordingly. Identifies root causes and implanting action plans for future denial mitigation will be critical. Must protect individuals' confidentiality using existing state, local, and federal policies and procedures. Must maintain expertise in several databases related to the electronic health record, insurance verification, and revenue cycle management as well as Microsoft office computer software, especially Outlook, Word, and Excel. Works under general supervision of the Revenue Management Team (RMT) Manager and/or assigned fiscal supervisor.

CSB strives to create a work environment that facilitates professional growth by broadening your skill base with extensive training and development, modeling best practices in employee relations, employee recognition programs and advancement opportunities along with providing a highly competitive wage and benefits package. Since 1969, the Fairfax-Falls Church Community Services Board Community Services Board has served individuals of all ages who have mental illness, substance use disorders, serious emotional and/or developmental disabilities. Our vision, aligned with the goals of One Fairfax, is that everyone in our community has the support needed to live a healthy, fulfilling life. Fairfax County is a dynamic and diverse community spanning over 400 square miles. With over 1.2 million residents, Fairfax County is the most populous jurisdiction in Virginia. Operating as part of Fairfax County government's human services system the CSB provides a wide array of services offering opportunities for career growth and advancement.

Here are some of additional benefits CSB employees enjoy:

• Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home - including Spanish, Asian/Pacific Islander, Indo-European, and many others. We encourage candidates who are bilingual in English and another language to apply for this opportunity. A foreign language skills stipend of up to $1560/year (full-time) may be given for qualified bi-lingual employees.
• To find out more about the benefits of working with Fairfax County Government, please visit the CSB Careers Page.

Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care."

• The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire.
• Certain positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of employment and periodically thereafter, as determined by the department head. Applicants and employees within these positions must demonstrate financial responsibility in personal finances as a condition of employment.
• This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

• Strong experience in billing, financial, accounts receivable, and analytical knowledge.
• Experience using EHR programs such as Credible/NextGen related to, Reporting, Accounts Receivable activities.
• Experience with complex datasets and creating actionable insights.
• Detail oriented, problem solver, able to multitask and prioritize. Ability to establish and maintain effective relationships with both internal and external contacts.
• Well organized, flexible, and adept in the challenges of supporting a work environment that collaborates and coordinates with a variety of county departments.
• Proactive, efficient, and resourceful with a high level of professionalism and confidentiality.
• Strong Microsoft Office skills.
  

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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