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Engagement Director - Core Banking Solutions

UST
$143,000-$215,000
life insurance, vision insurance, flexible benefit account, paid holidays, sick time, 401(k), retirement plan
United States, Massachusetts, Boston
Jan 10, 2026
Role description

Engagement Director - Core Banking Solutions

Director I - Delivery Management



Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

We are seeking an experienced Client-Facing Engagement Director to lead strategic engagements within the Community Banking and Credit Union marketplace. The ideal candidate will have deep expertise in Core Banking platforms, legacy systems such as Jack Henry, FIS, and Fiserv, and proven experience in systems integration.

The opportunity:

* Serve as the primary point of contact for clients, ensuring successful delivery of complex banking technology projects.

* Lead discovery sessions, define engagement scope, and develop strategic roadmaps for core banking modernization and integration initiatives.

* Manage end-to-end project lifecycle, including planning, execution, and stakeholder communication.

* Collaborate with internal teams and vendor partners to design and implement solutions that align with client objectives.

* Provide thought leadership on core banking modernization, digital transformation, and integration strategies.

* Drive business development efforts by identifying opportunities and supporting proposal development.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

* Core Banking Expertise: In-depth knowledge of platforms such as Jack Henry, FIS, Fiserv, and related legacy systems.

* Integration Experience: Proven track record in integrating core banking systems with ancillary applications (payments, lending, CRM, etc.).

* Community Banking & Credit Union Market Knowledge: Understanding of regulatory requirements, operational challenges, and technology trends in the U.S. market.

* Consultancy Background: Experience in a consulting environment with strong client-facing skills and ability to manage multiple engagements.

* Project Leadership: Skilled in managing complex projects, budgets, and timelines while maintaining high client satisfaction.

* Communication & Relationship Management: Exceptional ability to build trust and influence senior stakeholders.

* Qualifications

* 15+ years of experience in banking technology consulting, with at least 5 years in client-facing leadership roles.

* Hands-on experience with Jack Henry, FIS, Fiserv systems and integration projects.

* Strong understanding of U.S. community banking and credit union ecosystems.

* PMP or similar project management certification is a plus.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range : $143,000-$215,000



Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement


UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.



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#LI-Remote


Skills

delivery management,core banking platforms,systems integration,consultancy,client relationship management,project lifecycle management,core banking modernization,client management,performance management,risk management,resource strategy,change management,u.s. community banking,digital transformation


Benefits
Compensation range: $ 143,000.00 to 215,000.00 per year
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