Technical Sales Specialist

Essential Duties and Responsibilities

1. Serve as the primary internal sales contact for Dealers, offering prompt support through phone, email, video, and CRM communication.
2. Provide guidance through consults on product selection/design, estimates, applications, and help answer technical questions to resolution.
3. Follow up on outstanding quotes to help increase conversion rates and support territory sales goals.
4. Act as a resource for rep agencies by providing product updates, sales tools, and day-to-day support
5. Assist in onboarding new rep partners, ensuring they receive the necessary materials, systems access, and foundational training to succeed.
6. Develop and deliver training for manufacturer rep agents on products, systems, sales processes, and best practices.
7. Contribute to the creation and improvement of sales tools, documentation, and standard operating procedures.

Education and/or Experience

1. Must possess a high school diploma. Bachelor's degree is preferred, but not required.

Travel

This position requires minimal to light travel. Less than 15% of time.

Computer Skills

1. Demonstrated proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Power BI and Outlook).
2. Demonstrated proficiency using EPICOR ERP, Hubspot-CRM, Quest, Design Software or similar systems, preferred.

Other Skills

1. Ability to effectively communicate and be an active listener.
2. Resourcefulness and creative problem-solving skills.
3. The ability to work well with others.
4. Time management

PlayCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran.