Principal Business Operations Manager

The Principal Business Operations Manager is the primary architect of our leadership team's operating system. This is a high-impact role designed for a disciplined operator who finds inspiration in the tactical mechanics that drive a company forward. You will be responsible for orchestrating the rhythms and routines-from CEO staff meetings to Board prep-that ensure our most senior leaders remain aligned, accountable, and focused on execution. Based in our Bellevue office, this role is inherently in-person to ensure direct, day-to-day proximity to the CEO and leaders of the Business Operations Team. You aren't just managing rhythms; you are ensuring that the company's highest-priority work is delivered with precision and that our strategic narrative is felt across every level of the organization.

• Meeting Orchestration: Drive the agenda and "meeting discipline" for the CEO Staff and Senior Leadership meetings. You will ensure these sessions are focused on high-impact decision-making rather than just status updates.
• Accountability Tracking: Own the lifecycle of action items from leadership sessions, ensuring clear ownership and timely follow-through across the organization.
• Quarterly Business Reviews (QBRs): Design and manage the QBR process, facilitating a consistent framework for departments to report on performance and pivot strategies where necessary.
• Board Preparation: Act as the project lead for Board of Directors meeting cycles. You will instill rigorous discipline around workback plans and execution timelines to ensure all materials are high-quality and delivered ahead of schedule.
• Narrative Building: Collaborate closely with the Internal Communications team to translate operational milestones into a cohesive, inspiring storyline for our global employee base.
• Alignment: Ensure that what is happening in business operations is effectively communicated (where appropriate) to keep the organization aligned with our core mission.
• VCP Support: Establish and maintain the routines required to support the Senior Director of the Value Creation Plan, ensuring we have the mechanisms in place to drive execution.
• Agile Problem Solving: Lead high-priority, "strike-team" style projects as they arise, often tackling ambiguous challenges that don't have a natural home.

• Multifaceted Business Perspective: 8-10+ years of professional experience with a track record of exposure to multiple business functions or high-priority cross-functional projects. Prior experience working directly on projects with a CEO is preferred.
• Executive Navigator: You have spent significant time in the "inner circle" of leadership teams. You possess the gravitas to navigate high-stakes environments and the confidence to hold senior leaders accountable to timelines and meeting discipline.
• Tactical Architect: You are a strategic thinker who is energized by the "how." You find professional inspiration in building the frameworks, workback plans, and routines that turn a leadership vision into an operational reality.
• High-Velocity Output: You are seasoned in high-pressure, fast-paced environments where "good enough" isn't an option. You have the stamina to manage the intense cycles of Board preparations and Quarterly Business Reviews without losing focus.
• Master of Synthesis: You can sit in a room of functional experts, digest various viewpoints, and synthesize them into a single, cohesive storyline or a clear set of actionable next steps.
• Operational Discipline: You don't just "attend" meetings; you orchestrate them. You have an inherent need for order and a proven ability to instill rigor into ambiguous processes.
• Presence & Proximity: You are committed to being in-person at our Bellevue office. You recognize that the nuances of executive alignment and the speed of our operations require being physically present with the leaders you support.