Volunteer Coordinator

Monday - Sunday, Evenings and Weekends

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The mission of Carolina Performing Arts ( CPA) is to spark curiosity, inspiring all members of our community to discover and more fully engage with the world. We collaborate with dynamic and compelling artists from across the globe to create novel, mission-driven performing arts experiences in partnership with our community. We also open our venues to others to explore, create, and celebrate their own work. Through the Office of the Executive Director for the Arts ( EDA), CPA oversees all artistic programming, campus and community engagement, marketing and fundraising for its presented, commissioned and produced work, and manages all operations of its venues including facility rentals, technical production, audience services and ticketing.
Carolina Performing Arts thrives because of our collaborations with a diverse cohort of partners that create deeper understanding for our audiences and enable us to be empathetic visionaries. As our campus, state, nation, and world continue to reckon with systemic injustices, we are committed to being an agent for change and making certain that our internal practices reflect the values that are made visible on the stage. Our work is made possible and made better through the contributions of team members from a wide array of backgrounds, experiences, and identities. We seek to recruit and develop staff to create a welcoming, and inclusive organization.

The Volunteer Coordinator manages the daily operations of CPA's Volunteer Corps. The Volunteer Corps is launching in spring 2026 with approximately 15 volunteers and will scale to 50-80 volunteers within the first year. Responsibilities include assigning and confirming shifts, tracking volunteer hours, maintaining uniforms and supplies, preparing materials, providing on-site support, and serving as the primary contact for volunteer shifts as needed. The role may require being on call to address urgent volunteer needs and perform other duties as directed by the Assistant Director of People and Culture ( ADPC).

Key Responsibilities:
Daily Operations & Program Support
Assign, confirm, and communicate volunteer shifts; track shift vacancies and fill openings as needed
Serve as the primary point of contact for volunteers shifts as needed
Attend volunteer shifts for training and on-site support
Address volunteer questions, requests, and concerns, escalating complex issues to the ADPC as needed.
Communicate shift details, updates, and reminders to volunteers
Support special events and projects involving volunteers

Supplies, Uniforms & Equipment
Track, maintain, and distribute volunteer supplies and uniforms, including budget expense tracking for reconciliation by ADPC
Ensure adequate inventory levels and notify ADPC of needs
Prepare materials and equipment for volunteer shifts and activities

Administrative & Record-Keeping
Maintain accurate volunteer records, hours, and attendance logs
Support onboarding by processing paperwork and setting up new volunteers in systems
Assist with reporting and documentation as needed

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

H-1B sponsorship is not available for this position.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.