Program Director (LICSW/LPC)

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $86,507.00 to $91,484.10 and may be commensurate with experience.

Position Description:

The Program Director provides administrative and clinical oversight to Jordan House, an alternative to psychiatric hospitalization, and Mary Claire House, a residential program of extended psychiatric support.

Schedule: Monday - Friday 8:00 am - 4:30 pm (40 hours per week); rotating on-call shift

Required: Bachelor's Degree; 5-7 yrs experience in Mental Health treatment services; 2 yrs supervisory experience.

Preferred: Master's Degree; 7-10 yrs experience in Mental Health treatment services; 2-3 yrs experience in a management or supervisory role

Required License/Certification: CPR/First-Aid, Driver's License, LICSW or LPC by the District of Columbia Department of Health

Expected Contributions: Mental Health Treatment Services Management

• Provide oversight for client treatment and provide clinical support, as needed
• Provide coaching for Crisis Counselors and support on clinical care issues
• Review client plans and incidents daily
• Oversee the clinical intern program
• Engage with clients and assist, as needed
• Provide oversight of medication monitoring records
• Provide emergency crisis support to clients and complete FD-12 forms for involuntary hospitalizations, as needed
• Oversee and complete authorizations and requests for extensions of treatment and care in the Comagine system
• Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and MH Care Coordinator, as needed
• Lead critical incident debriefs and resident care transitions
• Oversee SUD and RSS supports and services with the SUD team for clients with Co-Occuring disorders
• Drive clients to appointments, as needed

Program Oversight

• Oversee and ensure overall program operations run smoothly
• Ensure contract and regulatory compliance with the Department of Behavioral Health and other funding and governing entities
• Act as liaison with outside agencies and collaborate with public mental health agencies
• Oversee and collect program statistics for clients, demographics, dispositions, etc., and input data into ECW and the CRM systems
• Develop monthly and quarterly reports for the Department of Behavioral Health and SOME Leadership
• Develop and manage schedules for Crisis Counselors and program coverage
• Participate in daily client staffing meetings
• Conduct intakes for volunteers and interns
• Manage on-call staff and track hours
• Oversee program administrative tasks, including ordering supplies and handling invoices
• Promote trauma-informed, inclusive, and recovery-oriented team culture
• Support with onboarding and training for new employees and practicum students, and support current staff with continuing education and learning
• Provide on-call support on weekends
• Ensure safety and security procedures are followed and lead emergency response when required
• Provide upkeep and general maintenance for the house, including communication with Facilities Management and inputting work orders when necessary

Supervisory

• Ensure appropriate department staffing levels in order to meet objectives; Assess, evaluate, and hire new employees as needed
• Contribute to budget development, and use sound judgement to leverage resources in accomplishing department goals; Administer budget and comply with SOME financial reporting requirements
• Contribute to strategy development and strive to improve department functions and performance; Assist in the development of standards and goals as appropriate
• Submit administrative paperwork to Human Resources, Finance, Compliance, and CQI; Refer to the SOME Employee Handbook or policies for guidance
• Maintain professional documentation and ensure the program is in compliance with SOME CQI standards
• Ensure compliance with all state, local, and federal laws governing the workplace and all department functions
• Schedule staff work hours, as needed, and monitor for time and attendance; Approve time cards and requests for leave
• Provide direction and guidance to staff members on department operations and procedures

Knowledge, Skills, & Abilities:

• In-depth understanding of the treatment of substance abuse, mental health issues, and co-occurring disorders
• Knowledge of the DC Public Mental Health System
• Demonstrates good judgment to provide clinical support and care
• Organized with an attention to detail
• Coaching/teaching skills
• Excellent verbal and written communication skills
• Mission-driven
• Flexibility with the ability to multitask despite competing priorities
• Proficient with MS Office, including Word, Excel, and Outlook

Reports To: Senior Director, Outpatient Mental Health

Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods.

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.