Senior Technical Program Manager

Core AI is at the forefront of Microsoft's mission to redefine how software is built and experienced. We are responsible for building the foundational platforms, services, programming models, and developer experiences that power the next generation of applications using Generative AI. Our work enables developers and enterprises to harness the full potential of AI to create intelligent, adaptive, and transformative software.

As a part of CoreAI, Developer Division ("DevDiv") is chartered with empowering every developer and every development team on the planet to build great software faster. We build developer tools and services to enable anyone from citizen developers to seasoned professional developers to be successful in realizing their software's potential from local to cloud development. App Service is a platform-as-a-service (PaaS) offering and one of the top services in Azure all-up (with most paying customers of any Azure compute service). The service powers Web Apps, Mobile Apps, API Apps, Logic Apps and Functions, a hot offering for the serverless world.

App Service is seeking a passionate, driven, and collaborative Principal Technical Program Manager to drive the Secure Future Initiative (SFI) and Quality Excellence Initiative (QEI) across Serverless PaaS. In this role, you will engage with SFI and QEI requirements owners to understand, negotiate, and influence requirements before they reach engineering. You will partner closely with engineering leads and managers to deliver solutions that strengthen our security posture and elevate service resiliency and quality. Additionally, you will coordinate with engineers across the organization to monitor progress, resolve blockers, and provide status updates to the leadership team.

Our team is small, efficient, and engineering-focused, thriving in a fast-paced environment. We are looking for a Principal TPM who embraces new challenges and adapts quickly to evolving programs. To support multiple initiatives simultaneously, you will leverage AI to boost productivity and continuously seek opportunities to enhance engineering efficiency through agentic AI-based solutions.

The ideal candidate will be well versed with both security and quality, aspects of cloud services fundamentals. They will have the technical acumen to assess how these requirements would add value to our service or make them more secure. They will collaborate with engineering teams to implement fixes, solutions and best practices to meet these requirements. This role requires strong technical acumen, cross-team influence, and a passion for delivering secure, compliant, scalable, reliable, resiliency, and high-quality cloud services. Some of these requirements will need deep analysis and will emerge as separate programs. That would require the candidate to run multiple programs at the same time.

To be successful in the role, the ideal candidate will require strong interpersonal skills, influencing without authority, drive for results, and collaboration in addition to a proven track record in technical program management and operational excellence.

The Technical Program Manager Role encompasses a broad scope including:

• Drive and deliver security and compliance requirements
• Negotiate requirements with the central teams (SMEs)
• Understand best practices and available tooling to improve services resiliency and quality
• Influence and drive adoption of quality best practices and standards.
• Drive onboarding to central infra services and, tooling
• Track various metrics across broad set of services
• Drive tooling and infra feature design and implementation
• Identify new opportunities and work with the central teams to supplement existing quality standards.
• Deliver technical and high-level presentations. Present in various forums such as Fundamentals and QSCP (CVP and EVP levels)
• Drive multiple projects at any given time

Required Qualifications:

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 5+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 5+ years of experience as a Technical Program Manager or in a technical role with systems experience
• 4+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• 3+ years of experience working in the Cloud domain.
• 3+ year of experience in management of complex cross-group, cross-business, cross-disciplinary projects
• Strong technical problem-solving and analytical skills.
• Good understanding of cloud services security best practices
• Good understanding of cloud architecture, telemetry, and monitoring systems.
• Experience with high-availability systems and services resiliency
• Excellent communication and stakeholder management abilities.
• Proven ability to influence without authority and drive results across teams
• Negotiation skills to drive repair items/investments with engineering managers. Knows tradeoffs.
• 4-years degree in Computer Science/Computer Engineering/EE or equivalent experience

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.