Security Officer - Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer in a commercial real estate location, you will be the first point of contact for tenants, guests, and vendors, supporting access procedures, visitor check-in, and security-related reporting with clear, professional communication. You will maintain a consistent presence at the lobby desk, respond to inquiries and incidents, and partner with on-site teams. At Allied Universal, you will bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Position Type: Full Time

Pay Rate: $21.60 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and property staff at the front desk by following Allied Universal post orders, site-specific policies, and access control procedures.
• Monitor lobby activity and building entry points to help to deter unauthorized access, and verify identification, credentials, and visitor purpose per location requirements.
• Operate and/or monitor security-related systems such as visitor management tools, cameras, and alarm panels, and document observations and system activity as required.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, and coordinate notifications to property management and/or emergency services when directed.
• Complete accurate written reports and log entries, including incident reports, key control records, package delivery tracking, and shift handoff information.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.