Financial Services Representative

Inova Central Lab | Financial Services Representative | Part-Time Day Shift: Monday-Friday

Inova Central Lab is looking for a dedicated Financial Services Representative to join their team! This role will be Part time Day Shift: Monday-Friday.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top

employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Laboratory Coordinator Job Responsibilities:

• Completes required annual training (i.e. Advance Notification of Medicare non-coverage, Three-day Window Rule, Outpatient Technical Modifiers, Reimbursement Rules, System Corporate Compliance Policies/Procedures and System Safety Education).

• Maintains a working knowledge of internal processes.

• Completes all customer service requests within 24 hours.

• Demonstrates a working knowledge of current laboratory billing systems.

• Follows site-specific standard operating procedures, manuals, and instructions.

• Demonstrates a comprehensive understanding of team functions and specialized terminology of third-party payers.

• Uses standard practices, policies/procedures and applies them in appropriate situations to achieve desired outcomes.

• Increases value to Inova Health System by cross-training or receiving advanced certifications/performing special procedures requiring special skills or joining committees.

• May perform additional duties as assigned.

Minimum Qualifications:

• Minimum Education: Associate degree in a relevant field of study or completed coursework for RN, LPN, MT, MLT or MA in lieu of education.

• Years of Experience: One year of work experience in billing, collection, customer service, cash posting, and administrative support experience with a multi laboratory system. Previous work experience as an MLT or MT.