Wellbeing Support Advisor

Hourly Pay Range:

Wellbeing Support Advisor

The Wellbeing Support Advisor plays a vital role in championing mental health and whole-person wellbeing across the Endeavor Health System. This position provides direct, confidential support to team members experiencing personal or work-related stressors and helps foster a culture of care, resilience, and psychological safety.

In partnership with the Wellbeing & Vitality leadership, the Advisor coordinates and delivers educational programming, mental health awareness campaigns, and staff wellness activities that promote emotional health, life-work harmony, and a sense of community. Through compassionate presence and strategic support, this role helps ensure Endeavor Health remains a workplace of choice-where employees are empowered to thrive personally and professionally.

By caring for our team members, the Wellbeing Support Advisor contributes to our broader mission: delivering exceptional care to our patients and communities through a supported, resilient workforce.

Position Highlights:

• Position: Wellbeing Support Advisor

• Location: Edward Hospital (Naperville, IL)

• Full Time/Part Time: Full-time (40 hours per week)

• Hours: Monday-Friday, 8:00am-4:30pm

• Required Travel: Travel to other Endeavor Health locations will be required

What you will do:

• Provide individual and group wellbeing support to team members and departments experiencing elevated stress that impacts individual or team performance.

• Conduct regular presence-based rounding in assigned areas or where needs arise.

• Assess and refer employees for personal or work-related concerns-including emotional, relational, financial, substance-related, or job-related stressors-to appropriate internal and external resources.

• Offer support and consultation to leaders addressing sensitive employee wellbeing or emotional support issues within their teams.

• Support the RISE (Resilience in Stressful Events) team by providing crisis intervention and coordinating critical incident debriefings with internal stakeholder groups.

• Design and deliver wellbeing programs-including virtual and in-person workshops, lunch & learns, and interactive experiences-focused on practical skills for mental, emotional, and physical wellbeing.

• Educate leaders and staff on trauma-informed care principles and safe approaches to managing challenging behaviors.

• Collaborate with leadership to assess and respond to educational needs related to mental health, resilience, and suicide prevention.

• Plan and promote employee wellness events in coordination with internal committees and external vendor partners.

• Track, evaluate, and report on the outcomes and engagement metrics of wellbeing programs to guide continuous improvement.

• Partner with internal committees and workgroups that support employee wellbeing (e.g., Workplace Violence Prevention, Safety, DEI) to guide response and intervention efforts.

• Collaborate with the Employee Assistance Program (EAP) to conduct follow-up sessions with team members, leaders, and provide consultation on complex employee situations.

• Coordinate with Marketing and Communications to maintain up-to-date wellbeing and mental health resources on internal platforms for team members and their families.

• Support the pursuit of organizational recognition programs (e.g., Bell Seal for Workplace Mental Health) by contributing to application content, data, and outcomes tracking.

What you will need:

• Education: Master's or Doctoral degree in Nursing, Psychology, Social Work, Organizational Development, Public Health, or a related field.

• Certification: Clinical Psychologist, Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, Registered Clinical Nurse, or similar required

• Experience:

  • Minimum of 5 years of progressive experience in clinical, leadership, and in the development and facilitation of wellness programming.

  • Demonstrated experience supporting healthcare teams through high-stress, trauma-informed, or emotionally charged situations.

  • Experience in facilitating team debriefs, critical incident support, or peer support programming.

  • Experience working in or with multidisciplinary teams and matrix organizations

• Unique or Preferred Skills:

  • Strong interpersonal and communication skills with the ability to build trust and credibility across all levels of the organization.

  • Knowledge of current best practices in wellbeing, resilience, trauma-informed care, grief support, and burnout prevention.

  • Familiarity with Magnet Recognition Program, Bell Seal for Workplace Mental Health, or other credentialing standards.

  • Knowledge of developmental psychology, disease pathology and clinical needs of assigned population

  • Ability to work as part of a multidisciplinary team

  • Ability to effectively communicate with all levels within in the organization, including leadership

  • Ability to be self-directed and work independently

  • Ability to maintain high confidentiality at all times

  • Ability to clearly summarize pertinent clinical information via written correspondence and appropriate documentation

  • Ability to demonstrate self-control in volatile or hostile situations

  • Ability to set therapeutic limits and maintain therapeutic distance; maintains therapeutic boundaries with all groups

  • Excellent written and verbal skills

  • Excellent facilitation and presentation skills

  • Strong interpersonal skills that enable the ability to build partnerships with physicians, administrative leaders and external vendors; excellent executive presence

  • Collaborative approach to completing work assignments and asking for assistance to accomplish priorities

  • Ability to organize, multitask and quickly manage a large and diverse workload with changing deadlines and priorities

  • Comfortable with shifting priorities based upon business need

  • Strong critical thinker with exceptional attention to detail

Benefits (For full time or part time positions):

• Opportunity for annual increases based on performance

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.