LMS Administrator - Learning Systems

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Be the light to help us keep our customers connected.If you are interested in a career and not just a position, is the place to be!Tampa Electric offers competitive pay, acomprehensivebenefitspackageand opportunities for growth and development in a friendly and professional work environment.We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We're honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We've been doing it for more than 100 years, and there's so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which alsoincludes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

POSITION CONCEPT

The LMS Administrator - Learning Systems provides expert administration, governance, and optimization of the enterprise Learning Management System (LMS), Saba Cloud/Cornerstone Saba. Ensures a seamless, compliant, and user-centered learning ecosystem by overseeing system configuration, operations, data integrity, reporting, and stakeholder enablement. Drives business objectives related to the learning programs that supports the overall company's strategies. Advance system effectiveness, data-driven insights, and a more intuitive user experience supporting governance, quality standards, insights, role-based user enablement, and cross-functional partnership.

PRIMARY DUTIES AND RESPONSIBILITIES

1. LMS Administration, Configuration & Operations (35%)

• Administer and configure the LMS including user provisioning, role-based security (RBS) permissions, catalogs, curricula, certifications, and notifications.
• Manage learning assignments, scheduling, waitlists, and recurring compliance.
• Maintain sandbox environments and conduct regression testing.
• Troubleshoot Tier 1-2 issues and maintain an issue log with Service Level Agreements (SLAs).
• Ensure catalog accuracy, metadata quality, and tagging compliance.

1. Governance, Quality, Security & Data Integrity (25%)

• Enforce governance standards for naming conventions, taxonomy, metadata, version control, and archival.
• Conduct data audits and ensure integrity of user records, completions, and mappings.
• Collaborate with IT/HRIS on identity/access alignment, security, and audits.
• Maintain SOPs, admin playbooks, and knowledge base documentation.
• Ensure compliance with internal controls and regulatory expectations.

1. Reporting, Analytics & Compliance (20%)

• Develop automated reports and dashboards for compliance, completions, and learning metrics.
• Monitor compliance performance and escalate deadlines to leaders.
• Prepare audit-ready documentation and evidence.
• Provide insights to inform operational decisions and improvements.
• Maintain consistent metric definitions and reporting standards.

1. Content Hosting, Testing & Technical Publishing (10%)

• Upload, test, validate, and deploy SCORM/xAPI/AICC packages and digital learning assets.
• Verify completion logic, browser/device compatibility, and accessibility standards.
• Support SMEs and vendors with technical deployment.
• Maintain content repositories with accurate metadata, tagging, and archival control.

1. Stakeholder Partnership, Communications & System Training (10%)

• Deliver role-based system training to learners, leaders, instructors, and administrators.
• Provide "train-the-trainer" enablement focused on LMS functionality only.
• Create and distribute system-focused communications such as release notes and job aids.
• Partner with HR, Compliance, IT/HRIS, and business stakeholders to align system functionality with needs.
• Participate in feature evaluations and provide recommendations.

RELATIONSHIPS

Internal: HR, HRIS, Technology, Compliance, People Leaders, SMEs, Communications, Program Managers, and the Corporate Learning Team.

External: LMS vendor and content library partners (in partnership with the Corporate Learning Team), and technology service providers.

QUALIFICATIONS

EDUCATION:

Required: Bachelor's degree in Information Systems, Learning Technologies, Business Systems, Educational Technology, or related field.

Preferred: Master's degree in a related discipline.

EXPERIENCE:

Required:

• 5 years LMS administration experience.
• Experience in system configuration, permissions, automated assignments, and learning operations.
• Experience with SCORM/xAPI publishing and HRIS/SSO integrations.
• Background in data accuracy, compliance reporting, and audit-readiness.

Preferred:

• Experience with Saba Cloud/Cornerstone Saba software.
• Experience with SaaS learning systems or regulated environments.
• Familiarity with service management ticketing systems (ServiceNow, Jira).

Knowledge/Skills/Abilities (KSA):

Required:

• Strong analytical and technical problem-solving skills.
• High attention to detail and data integrity.
• Proficiency with Excel/Sheets and comfort with BI tools.
• Understanding of identity/access management and accessibility basics.
• Excellent communication and stakeholder partnership skills.

LEADERSHIP COMPETENCIES

* Speaks up on Safety, Health and the Environment

* Takes Ownership and Acts with Integrity

* Drives Operational Excellence for Customers

* Builds Strong, Collaborative Relationships

* Develops People and Teams

* Cultivates Innovation and Embraces Change

* Thinks Strategically and Exercises Sound Judgment

WORKING CONDITIONS:

Normal office environment.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to stormswill beconsidered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.