New

Business Analyst

TEKsystems
$45.00 - $60.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Minnesota, St. Paul
Feb 25, 2026
Description Responsible for the analysis, development, support, reporting and coordination of business workflow automation and to implement efficient business processes at an enterprise level. This role supports compliance requirements related to the language and content used in member communications, and ensures that updates to outbound letters and email templates are developed, reviewed, approved, and tested on a regular basis, including translations into other languages as needed. This work is essential to maintaining accuracy, consistency, and regulatory alignment across all member-facing materials. Additionally, this role contributes to ongoing modernization efforts by supporting the development of a digital solutions that will engable Care Management teams to send standardized, preapproved communications to members. This functionality will help strengthen outreach efforts and directly supports organizational goals to improve member experience and health outcomes through more consistent, technology-enaled engagement. Your Responsibilities Conducts in-depth research and analysis. Identifies trends, emerging issues and recommends best practices to ensure maximum results and develops metrics. Documents metrics and process changes. Effectively analyzes, designs, develops, tests, debugs, implements, maintains and/or enhances new or existing systems through reporting and documentation. Participate in and coordinate individual projects and related activities to ensure project progresses on schedule. Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership. Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs. Responsible for representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units. Serves as a subject matter expert associated with content, processes, and procedures. Approval Process Complete approval for approximately 20 pending letters. Collaborate with stakeholders for final sign-off. TDX Ticket Management Submit tickets to: Add/update letters in EHR systems System Integration & Testing Validate updates in Helios, Predictal, and PowerApp. Perform testing to ensure functionality post-update. Quality Assurance Verify letter accuracy across all systems. Review and update language blocks in CM letters and emails. Translation Oversight Manage translation requests for required languages. Track translated language blocks and ensure updates are implemented. Validate translated content for compliance. Documentation & Tracking Maintain CM letter log with approval dates and MID numbers. Update tracking for language blocks and translations. Future State Development Build a letter database with: Language block linkage and translation tracking. Metadata: dates, letter name, orientation, system access, LOB, enclosures, letterhead, return envelope, recipient type, MID/Form numbers, DHS approval date. Skills Business analysis, Requirements gathering, Business requirements, Data, Communications Top Skills Details Business analysis,Requirements gathering,Business requirements,Data,Communications Additional Skills & Qualifications Required Skills and Experience 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications, and advanced ability to communicate to all levels of management. Advanced research, analytical and problem solving skills. Advanced skills in Microsoft Excel, Word, and Access. Strong ability to make decisions based on analysis and business needs. Advanced ability to bring a different perspective to situations and challenge the status quo. Project management skills. Proven ability to work independently with guidance in only the most complex situations. High school diploma (or equivalency) and legal authorization to work in the U.S Project Coordination - Manage mutiple systems and stakeholders Technical Proficiencty -Helios, Predictal, PowerApp, and TDX Ticketing Attention to Detail - Ensure accuracy across letters and systems Testing & QA - Validate updates and functionality Documentation Management - Maintain logs and metadata for compliance Translation Management - Oversee language requests and ensure accurate implementation Preferred Skills and Experience Bachelor's degree. Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Saint Paul, MN. Pay and BenefitsThe pay range for this position is $45.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Saint Paul,MN. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.