Credit Collections Specialist

This role will be on a hybrid scheudle at our office in El Segundo, CA

Why you will love this role:

As a Credit Collections Specialist, you will manage an assigned customer portfolio, drive timely collections, reduce DSO, and support overall cash flow. This role combines analytical skill, strong communication, and excellent customer service to resolve pastdue issues and maintain healthy account relationships.

What You'll Do:

• Manage and collect outstanding receivables for assigned accounts
• Proactively contact customers regarding pastdue balances
• Maintain accurate documentation of all collection activities
• Resolve disputes, unapplied payments, adjustments, and account holds
• Prepare writeoff files and escalate accounts as needed
• Collaborate with internal teams and deliver strong customer service
• Analyze portfolio data and support process improvements

What You Bring:

• 2-3 years of B2B collections experience
• SAP experience preferred
• Strong communication, negotiation, and problemsolving skills
• High attention to detail and ability to prioritize in a fastpaced environment
• Proficiency in Microsoft Word, Excel, and business systems
• Bachelor's degree preferred or equivalent experience

Additional Details

• Travel to supplier sites required
• Must meet safety, quality, and compliance standards

Who we are:

• KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it's not just about the tools we create, it's about the lives we change together.

#LI-NM1