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Lead Quality Improvement Specialist (Patient Safety Coordinator)

Massachusetts General Hospital
United States, Massachusetts, Boston
1620 Tremont Street (Show on map)
Mar 03, 2026
Primary Responsibilities: -Lead the development and execution of quality improvement projects aimed at enhancing patient safety and care outcomes. -Collaborate with multidisciplinary teams to identify areas for improvement and implement evidence-based practices. -Analyze clinical and operational data to assess performance metrics and identify trends, facilitating data-driven decision-making. -Design and conduct training programs for staff on quality improvement methodologies, tools, and best practices. -Monitor compliance with regulatory requirements and accreditation standards, ensuring that the hospital meets quality benchmarks. Qualifications: Bachelor's Degree. 3+ years of experience in quality improvement, patient safety, or healthcare operations, preferably in a hospital setting. Technical proficiency, preferably with Epic. Additional Knowledge, Skills and Abilities: - Strong knowledge of quality improvement methodologies, such as Plan-Do-Study-Act (PDSA), Lean, and Six Sigma. - Excellent analytical skills for interpreting data and identifying trends to inform improvement strategies. - Effective communication and interpersonal skills for working collaboratively with diverse teams and stakeholders. - Proficiency in using quality improvement tools and software for data analysis and reporting. - Ability to lead training sessions and workshops for staff on quality improvement concepts. Schedule and Work Model Full time, Monday through Friday, standard business hours with flexibility to meet with leadership occasionally for early/late meetings. Hybrid: Must be flexible to come into the office at One Brigham Circle in Boston up to 2 times per week. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.