New

Operations Clerk - In Office

TEKsystems
$28.77 / hr
life insurance, paid time off, sick time, 401(k), retirement plan
United States, Nebraska, Fremont
Mar 12, 2026
Operations Clerk (Onsite - Fremont, NE) 4 month Contract-to-Hire \| Customer Support / Operations Pay: $19.93/hr Company Overview Our client is a well-established organization in the pharmacy benefits and healthcare administration space, supporting employer groups, pharmacies, and members nationwide. They are known for their collaborative work environment, strong internal processes, and commitment to accuracy, compliance, and customer service. This team plays a critical role in ensuring smooth operational workflows that directly impact client satisfaction and member experience. Position Overview We are hiring two Entry-Level Operations Clerks to join an onsite operations team in Fremont, Nebraska. This role is ideal for individuals with strong administrative, data entry, and organizational skills who are looking to build experience within a structured operations or customer support environment. Operations Clerks support eligibility processing, reimbursement workflows, reporting, and client communication while working closely with cross-functional teams. This position is contract-to-hire, offering long-term growth potential. Work Schedule * Operations Clerk - Reimbursement Team: 9:00 AM - 5:30 PM * Operations Clerk - Eligibility Team: 8:00 AM - 4:30 PM * Workplace Type: 100% Onsite * Location: Fremont, NE Key Responsibilities * Process and track direct mail reimbursement requests * Review eligibility files using established approval checklists * Research, resolve, and respond to client emails within company service standards * Participate in internal and client-facing Microsoft Teams meetings * Answer ad hoc client phone calls and inquiries * Complete Operations and Eligibility CSR inquiry forms * Manage pharmacy workflow eligibility and NIS queues * Support administration of client portals, including adding/removing users * Provide audit and compliance support as needed * Perform network and benefit testing * Assist with reporting and ad hoc data requests for account management * Support network and benefit configuration teams with special projects * Provide customer service call support when needed * Assist with member card processing and correspondence mailings * Collaborate across departments to meet deadlines and operational goals * Perform additional duties as assigned Required Qualifications * Proficiency with Microsoft Office Suite (Word, Excel, Outlook) * Strong data entry and administrative skills * High level of attention to detail and accuracy * Ability to learn and retain new systems and workflows * Strong organizational and time-management skills * Comfortable working in a fast-paced, team-oriented environment Preferred Qualifications * Previous customer service or office support experience * Experience working with internal systems, queues, or workflow tools Employment Details * Pay Rate: Competitive hourly pay * Start Date: Anticipated late March 2026 Benefits (Eligibility Requirements Apply) * Medical, dental, and vision coverage * 401(k) retirement plan (pre-tax and Roth options) * Life insurance (employee and dependents) * Short- and long-term disability * Health Savings Account (HSA) * Employee Assistance Program (EAP) * Transportation benefits * Paid time off and leave options Why Apply? This is a great opportunity to gain hands-on experience in healthcare operations while working within a stable, process-driven organization. If you are detail-oriented, eager to learn, and interested in long-term growth, this role offers valuable exposure and development potential. Job Type & LocationThis is a Contract to Hire position based out of Fremont, NE. Pay and BenefitsThe pay range for this position is $28.77 - $28.77/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Fremont,NE. Application DeadlineThis position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.