Business Intelligence Analyst II - Patient Access

Exciting Opportunity at MSK: Business Intelligence Analyst II - Patient Access

We are seeking a Business Intelligence Analyst II who will serve as the lead on projects crucial to ensuring MSK's growth and allowing patients continued access to our clinicians' expertise! This will involve defining and scoping analyses, collecting, and managing data, performing statistical and mathematical modeling, developing new tools and systems, and disseminating actionable insights.

Role Overview:

• Serve as an analytical thought partner to Patient Access leadership, especially the Senior Director, Clinical Director, and 8 front-line managers.

• Become deeply versed in the operational needs of Patient Access and collaborate with another analyst and the Director, Business Insights to develop and execute the strategic roadmap for analytical products in support of those needs.

• Manage individual analytical products and projects (both independently and in collaboration with other analysts) from "question to answer" including problem framing, data collection and validation, exploratory analysis, statistical modeling, visualization, and synthesis.

• Effectively communicate actionable insights and see them through to implementation.

Key Qualifications:

• A proven track record (4-7 years of experience) of using analytics and data science to impact key business decisions in partnership with non-technical stakeholders.

• Deep comfort with relational databases and SQL, with experience using dbt (data build tool) to build maintainable, version-controlled data pipelines and analytical datasets.

• Experience building reproducible analyses using R, Python, or a similar language.

• Experience building intuitive production-grade dashboards using Tableau or a similar tool.

• A solid understanding of common statistical methods, especially regression and probability.

Core Skills:

• An effective communicator, capable of adapting your communication style to different audiences and contexts.

• A quick learner who applies insights from past experiences to new situations.

• Skilled at choosing the right technical approach for each question (from a statistical model to a dashboard and everything in between), with the judgment to know that the simplest solution is often the best.

• Resilient in the face of setbacks and creative in finding alternative paths forward.

• A skilled storyteller who synthesizes information from various sources and translates complex analytical concepts into actionable insights for non-technical audiences.

Additional Information:

• Location: MSK's 633 Third Avenue, New York, NY

• Schedule: Full Time, Hybrid onsite 1-2 days a week

• Reporting to the Director, Business Insights

Helpful Links:

Compensation Philosophy

Benefits