Temporary Paralegal Casehandler, Housing Justice Helpline - New York, NY

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MAJOR PURPOSE OF THE POSITION

The Legal Aid Society's Civil Practice is seeking Temporary Paralegal Casehandler for the Housing Justice Helpline. The Temporary Helpline Paralegal is on the front lines of assisting individuals and families to avoid eviction and preserve affordable housing. They will staff the Housing Justice Helpline answering calls of NYC tenants providing information, advice, brief legal services, and referrals while under the supervision of an attorney.

This position is funded through a temporary grant, and the continuation of the position is dependent on funding availability. The position is funded for an initial period of 12 months, with the possibility of extension based on continued funding and project needs. If funding is not continued, the Temporary Paralegal Casehandler will be eligible to apply for other internal positions or be transferred into a comparable position.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Conduct telephone intake and client interviews, provide advice, direct assistance, and assess requests for services
• Identify, assess, and escalate time sensitive and emergency legal issues to supervisory staff
• Provide oral and written advocacy to or on behalf of clients
• Conduct factual and legal research
• Handle a high volume of individual cases
• Assist callers with completing court forms including pleadings in eviction cases and termination hearings to be filed pro se
• Advocate with various agencies regarding government benefits
• Maintain case records
• Conduct policy advocacy on behalf of clients
• Other duties as assigned

QUALIFICATIONS

Required qualifications:

• Eligible candidates must have at least one of the following:
  
  
  
  • A bachelor's degree (strongly preferred)
  • A paralegal certificate from an ABA accredited paralegal program
  • At minimum a high school diploma / GED and 4+ years of legal work experience
  • 4+ years of combined higher education and legal work experience
  
  
  
  
• Excellent written, oral advocacy, and computer skills
• Excellent organization skills with ability to multi-task and manage a large workload
• Prior experience utilizing Excel in school or professional settings required
• Ability to work independently as well as in a team
• Ability to coordinate and collaborate successfully with other groups and organizations

Preferred qualifications:

• Experience assisting people in crisis is desirable
• Experience staffing a help/hotline or switchboard is preferred
• Proficiency in languages other than English is desirable, but not required
• Experience in and/or commitment to advocacy on behalf of low-income people and immigrants is strongly desired

SALARY AND BENEFITS

The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles.

Salary Range: $62,400 - $95,555

The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits.

Higher Education and Loan Forgiveness

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.

studentaid.gov

hesc.ny.gov/loan-forgiveness-programs

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF:

• Cover Letter
• Resume

For technical difficulties or questions regarding this posting, please email TalentAcquisition@legal-aid.org.

EQUAL EMPLOYMENT OPPORTUNITY

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.

Manhattan - Civil Practice Lower Manhattan Neighborhood Office