Site Receptionist - Carlisle, PA

The ideal candidate will possess the following qualifications:

• High School Diploma or GED required.
• Active and valid driver's license required.
• Ability to independently perform clerical, reception, data management, and basic fiscal tasks to support program operations.
• Ability to effectively use Electronic Medical Record (EMR) systems and Microsoft Office applications.
• Strong organizational, communication, and customer service skills.
• Prior reception or frontoffice experience preferred, ideally in a healthcare or behavioral health setting.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Site Receptionist to join our Adult Behavioral Health team in Carlisle, PA.

Schedule: 40 hours/week; Monday-Friday, 7:30 am-4:00 pm

Earn $16.67/hour

Position Details

The Site Receptionist plays a vital role in a behavioral health setting by serving as the first point of contact for clients, families, and visitors. This position supports clinical services through efficient front-office operations, accurate documentation, and coordination with clinical and administrative teams, while maintaining strict confidentiality and demonstrating professionalism, accountability, and compassion.

Key Responsibilities

• Greet and check in clients in a traumainformed, respectful manner; manage scheduling, answer phones, and oversee daily front-office operations, including opening and closing the site.
• Collect, track, and submit billing information, authorizations, treatment plans, and required managed care documentation to support timely reimbursement for behavioral health services.
• Maintain client confidentiality and release consensual information in compliance with HIPAA, state regulations, and organizational policies.
• Submit daily schedules and operational reports, ensuring accuracy and collaboration with clinical and administrative staff.
• Provide coverage for other service staff as needed, seek supervisory guidance when appropriate, and demonstrate personal and professional accountability in a fastpaced clinical environment.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!