Business Process Analyst and Knowledge Management Specialist

The Opportunity:

Support ongoing maintenance and improvement of a prominent DoD knowledge management (KM) repository. Engage with stakeholders to better understand knowledge and content management needs, collect KM artifacts, and assist in uploading documents to the site, as needed. Provide solutions to user requests, including access control, site-page updates, and page creation. Ensure site access control and facilitate version control between multiple platforms in collaboration with the security office and program office. Support the optimization and site page layout for indexing KM artifacts and making other improvements, as necessary. This position is located in Aberdeen Proving Ground, MD.

You Have:

• Experience with Confluence or collaborative documentation tools such as Notion, Microsoft SharePoint, and Google Workspace, to create, manage, and organize team knowledge bases, project documentation, meeting notes, or process workflows

• Experience using Microsoft Office Suite programs, including Word, Excel, PowerPoint, Outlook, and 365 Teams

• Experience solving client problems

• Ability to build and maintain client relationships while collaborating across various cross-functional teams

• Ability to pay strict attention to detail

• Ability to brief updates and conduct demos for leadership and varying stakeholders

• Ability to obtain a Secret clearance

• Bachelor's degree

Nice If You Have:

• Knowledge of government security policies

• Knowledge of DoD KM strategy

• Ability to display a process-oriented mindset

• Possession of excellent presentation and entrepreneurial skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.