Community Practice Leader (Industry Advisor)

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Community Practice Leader to join Informatica's strategic Go-to-Market (GTM) team for technical sales, delivering use case-focused assets and support to drive field execution. Community Practice Leaders are domain expert leaders (Industry Advisors) that engage in key sales opportunities, accelerating deal progression and ensuring consistent, value-driven customer engagement.

Community Practice Leaders scale technical sales expertise across the organization, enabling a unified, high-impact GTM approach. Our Community Practice Leaders build and nurture communities across Informatica and key partners, aligned to priority use cases. This is a cross-functional role requiring strong initiative, collaboration across teams, and direct customer engagement to deliver expert guidance and drive results.

At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change.

Your Role Responsibilities Here's What You'll Do:

• Advance the goals of the Informatica Community Practice org to support the broader technical sales and sales communities, facilitate timely communications and community activities across the globe.
• Support strategic sales opportunities through creation of reusable sales assets, coaching field resources, and engaging directly with customers.
• Develop and maintain expertise in GTM messaging, processes, and activities to enhance CoP impact on overall GTM goals.
• Establish and maintain partnerships with sales, marketing, and product teams, ensuring regular communication and documented follow-ups.
• Oversee Seismic page development and community engagement activities, expanding community participation and interaction.
• Promote the Community of Practice mission internally and externally, representing its value proposition.
• Collaborate with the larger Industry Advisor team and technical sales leaders to deploy expertise.

Technology You'll Use:

• Informatica cloud platform (IDMC) and its and related products (AI, Data Integration, Access Management, Marketplace, Data Governance & Catalog, Master Data Management, etc).
• Sales enablement platforms including Seismic
• Enterprise SaaS, Middleware (PaaS), and IaaS technologies.

These are qualifications you'll need to be successful:

• 5+ years of director-level experience within enterprise software companies, managing multiple workstreams and deadlines in sales contexts
• Articulate complex technical concepts to diverse audiences in writing and verbally
• Experience conducting user interviews and building relationships between customers, prospects, analysts, sales, R&D, and management
• Project management experience working with geographically dispersed teams
• Prior knowledge of Informatica technologies and products
• Expertise working with senior leaders and driving discussion around solutions and business value and technology fulfills their needs and goals
• Experience working cross-functionally with architecture, engineering, marketing, sales and support teams
• Experience in enterprise data management selling SaaS, middleware (PaaS), IaaS, enterprise software and/or enterprise middleware products & analytics
• Experience establishing communication and engagement with prospects with a passion for building processes, relationships, and stakeholder engagement
• Experience in Informatica Data Management Cloud (IDMC) and services such as AI, MDM, or Data Governance highly preferred
• Experience with Salesforce platforms and MuleSoft highly preferred
• Deep understanding of enterprise software sales and GTM processes
• Willingness to travel up to 25% globally
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, a Salesforce company, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas.

We are a leader in enterprise AI-powered cloud data management, bring data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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