Enrollment Coordinator

Aquent is partnering with a leading organization dedicated to improving healthcare outcomes and delivering exceptional patient and client experiences. This company is at the forefront of developing scalable solutions that support business growth and enhance patient care. Join a team where your contributions directly impact the efficiency and success of vital healthcare operations, ensuring providers can deliver essential services.

Are you a detail-oriented professional with a passion for supporting healthcare providers? We are seeking a proactive individual to step into a crucial role focused on ensuring seamless provider enrollment. In this dynamic position, you will be instrumental in guiding the company towards scalable solutions that delight patients and clients, directly enabling the growth of our business, with a primary focus on behavioral health provider enrollment. Your expertise will directly contribute to expanding access to care and optimizing operational workflows, making a tangible difference in the lives of many.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position

**What you will do:**

* Complete Government and Commercial enrollment applications for behavioral health providers and groups in a timely manner.

* Develop and apply a working knowledge of behavioral health payor policies across multiple states.

* Consistently document work assignment progress, enrollment follow-up status, and relevant in-process tasks within specified systems and timeframes.

* Update and maintain all necessary government credentialing and revalidations for providers.

* Interact with providers via phone or email as needed to gather information and resolve inquiries.

* Proficiently communicate and collaborate with internal partners to resolve provider denials and credentialing-related claims issues.

* Contribute to the refinement of procedure manuals to ensure all payor enrollment processes are documented accurately and effectively.

* Manage all aspects of user online access, including various web portals.

* Attend conference calls and team meetings as requested to stay informed and contribute to team goals.

* Submit initial and revalidation applications for providers.

* Manage mail-based documentation and workflows efficiently.

**Must-Have Qualifications:**

* Verifiable High School Diploma or GED.

* Strong communication skills, both written and verbal, for effective interaction with providers and internal teams.

* Excellent organizational skills with a keen eye for detail and the ability to manage multiple tasks simultaneously.

* Demonstrated reliability and consistent attendance.

**Nice-to-Have Qualifications:**

* 1-2 years of experience with government payers (e.g., Medicare/Medicaid).

* Prior insurance experience is considered a strong transferable skill.

* A strong willingness to learn and adapt, especially for candidates without direct prior experience in payer enrollment.

The target hiring compensation range for this role is $22.00 to $25.00 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.