New

Customer Service Representative - EdAssist

TEKsystems
$18.75 / hr
life insurance, sick time, tuition assistance, 401(k), retirement plan
United States, Colorado, Westminster
Mar 17, 2026
Good day! We're hiring Customer Support / Help Desk professionals to support tuition assistance and education benefit programs for employees at large companies. This role is ideal for detailoriented candidates who enjoy problemsolving, structured processes, and meaningful customer impact. Role: Customer Support Location: Westminster, Colorado Work Setup: 90 days Onsite then Fully remote and convert to perm after that. Pay: $18.75 Schedule: Between 6am to 6pm MST Work Type: Contract to Hire What You'll Do: * Support customers with portal access, documentation, and benefit questions * Review and audit documents to ensure tuition payments are processed correctly * Handle escalated conversations with professionalism and empathy * Navigate multiple systems while following clear, policydriven guidelines What We're Looking For: * 1-2+ years of customer service or administrative experience * Strong multitasking skills across CRMs and internal systems * Attention to detail and independent troubleshooting ability * Ability to manage difficult or highimpact conversations * Backgrounds in banking, healthcare admin, or customer support are a plus Why This Opportunity: * Awardwinning contact center with a strong reputation for growth and retention * Proven path to permanent placement and advancement * Niche industry with longterm career potential * Onsite training for 90 days, then remote/workfromhome * Monday-Friday schedule between 6 AM - 6 PM If you're looking for a stable role where your work directly impacts people's education and future, let's talk. Job Type & LocationThis is a Contract to Hire position based out of Westminster, CO. Pay and BenefitsThe pay range for this position is $18.75 - $18.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Westminster,CO. Application DeadlineThis position is anticipated to close on Mar 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.