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IT Director (Dental Support Organization)

Vaco
$150,000.00 - $180,000.00 / yr
401(k), retirement plan
United States, Texas, Dallas
Mar 17, 2026
IT Director (Dental Support Organization)
DETAILS
Location: Dallas, TX 75201 (onsite periodically / 1-2x per month, depending on location)
Position Type: Direct-Hire
Hourly / Salary: to $180K + 15% bonus structure

JOB SUMMARY
Vaco is currently seeking an IT Director for a direct-hire opportunity located in Dallas, TX 75201. The IT Director will support a fast-growing Dental Service Organization (DSO) with 48+ partner practices across multiple states by ensuring the reliability and performance of IT systems while balancing day-to-day operational support with long-term strategic planning. The IT Director will manage IT infrastructure, oversee vendor relationships, and lead cybersecurity initiatives, requiring a strong understanding of how critical IT is to enable seamless clinical and business operations. The IT Director will collaborate closely with cross-functional teams across the organization to identify and resolve challenges while designing and implementing technology solutions that enhance operational efficiency, safety, and scalability for clinical practices and the centralized support center.

About the Project: The IT Director must strategically build and lead the first centralized, in-house IT function for a rapidly scaling, PE-backed dental support organization (DSO). The organization operates 49 dental practices across Texas and Oklahoma, with an approximate $110M run rate driven primarily by acquisitions. The IT Director will shift the company from a heavily outsourced and fragmented IT model, including an MSP for operations and cybersecurity, a third-party provider for Snowflake and Omni BI/analytics, and one internal Open Dental specialist, to a governed, strategically aligned in-house function that delivers measurable value. The IT Director will oversee the ongoing MSP relationship and the Open Dental specialist (initial direct report) while partnering on BI and data architecture. The IT Director must be explicitly strategic and process-oriented, not focused on hands-on technical support or field break /fix.
  • IT Strategy / Roadmap - Building / Executing IT Roadmap Focused on Scalability / Security / Performance to Support Organizational Growth
  • Business Partnership - Partnering with Operations / Finance / HR / Clinical Teams to Understand Needs / Recommend Technology Solutions
  • IT Leadership / Team Development - Leading / Developing IT Team | Setting Clear Expectations | Ensuring Strong Service Delivery
  • Infrastructure / Systems Management - Overseeing Hardware / Networks / Servers / Cloud Systems / On-Site Technology Across Practices / Support Center
  • Clinical Technology Platforms - Managing / Optimizing Core Platforms | Practice Management Systems / Phone Systems / Imaging Tools / Digital X-Ray Equipment
  • Practice Integration / Expansion - Supporting New Practice Integrations / Relocations / Expansions Through System Setup / Standardization / Reliable Technology Deployment
  • Cybersecurity / Compliance - Maintaining Strong Security Practices | Ensuring Compliance with Healthcare Regulations (HIPAA)
  • Data Protection / Resilience - Managing Data Protection / Backups / Disaster Recovery / Incident Response Planning
  • Security Assessment / Remediation - Conducting Security Assessments / Driving Remediation Initiatives
  • Vendor / MSP Management - Overseeing Relationships With IT Vendors / MSPs / Software Partners | Contract Review / Negotiation
  • Technology Projects - Leading Major IT Initiatives | System Upgrades / Network Improvements / Enterprise Technology Rollouts
  • Support Analytics / Optimization - Using Ticketing Systems / Data Insights to Monitor Support Trends | Addressing Recurring Issues | Implementing Long-Term Solutions

JOB REQUIREMENTS
  • IT Leadership (7+ years) - Leading Teams or Major Technology Initiatives (3+ years)
  • Multi-Site / DSO Operations - Supporting Multi-Location Organizations / Centralized Support Model Serving Distributed Clinical Sites | Healthcare / Dental Environments (strongly preferred)
  • Infrastructure / Systems Expertise - Networks / Servers / Cloud Environments / Cybersecurity Best Practices / Dental-Specific Platforms (Management Systems / Clinical Technologies)
  • Vendor / Project / M&A Management - Managing Vendors / MSPs | Driving Complex Technology Projects | Supporting End-Users in High-Volume / Service-Oriented Environments | M&A Integration Activities (Systems Migrations / Hardware Standardization / Secure Protected Health Information (PHI) Transfers
  • Communication / Problem Solving - Exhibiting Strong Verbal / Written Communication Skills | Strong Analytical / Problem-Solving Mindset
  • Collaboration / Service Orientation - Commitment to Reliable IT Support / Building Strong Cross-Functional Working Relationships

PREFERRED (not required)
  • Healthcare IT Environment - Working in a DSO or Similar Multi-Site Healthcare Organization
  • Healthcare Compliance - Applying HIPAA Privacy / Security Requirements within a Dental / Clinical Environment
  • Clinical / Practice Technology - Supporting VoIP Systems / Imaging Software / Remote Access Tools / Centralized Monitoring Platforms / AI-Enhanced Diagnostic Technologies
  • Practice Integration / Standardization - Supporting Practice Integrations / System Standardization / New Practice Onboarding within a Growth-Oriented Multi-Site Environment


Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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