Saybolt Systems Admin II

Core Laboratories is the Reservoir Optimization Company

Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visithttps://www.corelab.com

At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.

SUMMARY

This role provides both inhouse and remote technical support to end users within the Operational Business Unit, ensuring reliable performance of hardware, software, and network systems. The position is responsible for identifying, researching, and resolving complex technical issues while ensuring Business Unit IT practices align with Corporate IT policies and standards. The Systems Analyst supports a wide range of Business Unit-specific technologies, manages IT vendors, and plays a key role in maintaining system integrity, user account administration, and operational continuity. The role requires strong analytical skills, the ability to work independently, and a commitment to delivering highquality technical service in a dynamic environment.

DUTIES & RESPONSIBILITIES

• Manages Business Unit computer user accounts with Microsoft Active Directory.

• Works with end-users in analyzing, troubleshooting, and resolving hardware/software and network support issues.

• Evaluates, troubleshoots and resolves issues with Business Unit custom software and hardware

• Configures and tests systems integrity. Adequately advises clients on hardware/software selection.

• Installs, configures and supports Windows server based applications, as well as Business Unit specific custom software, applications and hardware.

• Provides expertise and recommendations in assessing new operations IT software/hardware projects, initiatives, and processes. Selects and manages the work of outside IT vendors as required to meet Business Unit needs, subject to Corporate IT standards and procedures.

• Maintains call logs and solutions in Help Desk database.

• Uses a variety of advanced tools to support remote locations.

• Able to work independently and proactively in a business environment. Detail oriented with good

• Able to independently prioritize workload and judge the urgency of each ticket assigned.

• Travel to Business Unit district offices will be required to set up and test internet systems and troubleshoot laptop issues.

• Participates in the Company's 24x7 support service commitment.

• Other duties as assigned.

QUALIFICATIONS

• Bachelor's Degree or equivalent experience preferred.

• Minimum 3 years of hands-on experience as a Systems Analyst in a multi-platform application environment required.

• Strong consultative, analytical and problem solving skills required.

• Strong oral and written communication skills required.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Strong analytical and problem solving skills.

• Ability to solve problems with limited information and instructions.

• Ability to deal with problems involving a few concrete variables in non-standard and dynamic situations.

• A+ and Microsoft Certifications are preferred.

• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.