VP, Regional Client Services

Primary Purpose

The VP, Regional Client Services leads regional sales and business development teams driving market coverage and velocity. This role drives new logos and cross-sells across Bright Horizons' portfolio of employer solutions, ensures effective deployment of regional territory coverage models and CSD productivity, and leads Employer Sponsored Center transitions where regional profiles fit.

Market Focus & Operating Model

• Targets: Midmarket and large regional employers (250+ onsite); opportunities vary by state/metro demand, employer size, and underserved segments.

• Characteristics: Broadest total addressable market; demand highly variable by region; focus on market coverage, velocity, and relationship density.

This is aRemoteposition available in the United States.

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-qualitychild care, elder care, and educational support. Our workplace reflects this commitment-with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being.Whetheryou'recaring for children orpoweringthe systems and partnerships that make it all possible, at Bright Horizons,you'rethe difference.

Essential Functions/Responsibilities

• Provide strategic leadership and manage a group of seasoned sales people and oversee CSD prospecting and outreach across assigned territories.

• Manage a team of territory-aligned Business Development Representatives responsible for inbound lead handling, outbound outreach, and brokersourced opportunities, ensuring healthy earlystage pipeline coverage across all territories.

• Achieve outcomes by setting expectations, monitoring ongoing performance, and holding direct reports accountable; optimize team deployment to align with market demand.

• Execute the regional sales strategy by operationalizing territory designs created by the Growth Analytics team, ensuring strong market coverage and focus on highpotential employers.

• Drive new logo growth and crosssell for existing clients within assigned regions; build deeper employer relationships through regional councils, chambers, and HR associations.

• Guide financial deal strategy and work closely with the pricing desk on approving financial models, pro formas, and proposals; ensure deals meet enterprise margin and risk guardrails.

• Collaborate with Operations, Finance, Legal, Marketing, and Product and contribute to program enhancement based on local market trends and employee needs; adapt quickly to changing economic or regulatory conditions.

• Participate in onsite meetings and center site assessments.

• Regularly influence senior leadership with regional forecasts, TAM coverage, and investment asks

Decision Making

Provides strategic leadership for organizational unit or department

Influence

Regularly required to influence senior leadership

Impact

Enterprise

Minimum Requirements

• Bachelor's Degree, 3 years of additional relevant experience will be considered in lieu of applicable degree

• 10 years sales experience with a proven track record, including $100K to multimilliondollar deals

Additional Job Requirements

• Master's Degree - MBA or other graduate degree preferred.

• 5 years senior sales leadership preferred

• Experience selling to senior HR executives strongly preferred.

• Strong analytical and sales skills; consultative and collaborative aptitude; excellent interpersonal, written, and presentation skills; ability to plan multiyear regional growth; strategic and financial planning; coaching and development;

• Commitment to mission and HEART principles, diversity & inclusion.

• Frequent inregion travel to employer sites and centers (estimate 50-70%); additional travel for crossregional collaboration and transitions.

• Core Competencies: Territory strategy and coverage modeling; pipeline velocity management; relationshipbased selling; local market analysis; operational transition planning; change leadership; crossfunctional coordination.

• Success Metrics (Regional)

  • Annual new logos per region; pipeline health and velocity.

  • CSD productivity: meetings, qualified opportunities, conversion rates, and adoption of sales/service training and systems.

  • BDR productivity: Achieves targeted weekly/monthly volumes of inbound lead handling, outbound outreach, timely handling of broker-sourced opportunities, and qualified opportunity creation, BDR conversion rate to qualified opportunities.

  • Coverage health: CSDtodemand ratio, territory saturation, underserved employer penetration.

  • Multi-solution adoption rate and revenue per client; renewal & expansion outcomes.

  • Employer Sponsored Center transitions: number won, conversion time, ramptostability, and NPS posttransition.

  • Local relationship density: repeat engagement with regional employer networks

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Bepart of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways.We'rechanging the world of work and family, and it starts with you. At Bright Horizons,you'rethe difference.

Thesalary for this position is between $190,000-$230,000 annually. The pay range listed here is what Bright Horizons in good faithanticipatesoffering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business ororganizational factors.

This position is also eligible forbonus andRSUs.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• Paid vacation, sick, holiday, and parental bonding leave

• 401(k) retirement plan

• Long-term and short-term disability insurance

• Life insurance

• Money-saving discounts and financial planning tools

• Tuitionassistanceand education coaching

• Caregiving support and resources for the children and adults in your family

• Learn more athttps://careers.brighthorizons.com/us/en/health-and-wellness

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 160 hours of vacation time per year based on full-time schedule(vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

• This posting isanticipatedto remain open until March 27, 2026.

At Bright Horizons, you're more than your job title -you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.