Benefits Specialist

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

We're seeking a Benefits Specialist who's ready to roll up their sleeves and help deliver an exceptional benefits experience to our team members. Reporting to the Benefits Manager, you'll play a critical role in ensuring our benefits programs run accurately, compliantly, and seamlessly, while supporting a fast-growing growing organization. Benefits are more than programs, they're how we support our people during life's biggest moments. From everyday healthcare needs to unexpected life events, your work ensures our team members feel supported, informed, and cared for.

You won't just administer benefits. You'll help power a people-first experience.

A Typical Day

• Manage the full lifecycle of benefits administration including new hire enrollments, life events, eligibility updates, status changes, terminations, and core processes such as COBRA. Ensure all transactions are processed accurately, compliantly, and within established timelines.
• Assist in the coordination and execution of Open Enrollment, including system setup, testing, employee communications, educational materials, and post-enrollment audits to ensure accuracy and positive team member experience.
• Maintain accurate benefits data across systems by conducting regular audits of benefit records, monitoring eligibility files and carrier feeds, and reconciling data between HRIS (Dayforce), payroll, and carrier platforms. Proactively identify and correct discrepancies.
• Support compliance with applicable federal, state, and local regulations including ACA reporting, statutory plan administration, COBRA requirements, and annual reporting processes. Assist in preparing documentation and data for audits and regulatory filings.
• Partner closely with insurance carriers, brokers, and third-party administrators to ensure service excellence. Support issue resolution, performance monitoring, Open Enrollment planning and execution, and annual benefit audits. Help align vendor processes with internal standards and timelines.
• Serve as a trusted resource to local HR partners and team members by delivering clear, timely, and compassionate guidance on benefit programs, policies, and procedures. Respond to inquiries, troubleshoot issues, and resolve escalations in partnership with the Benefits Manager, payroll, carriers, and third-party vendors.
• Identify process improvement opportunities to streamline workflows, reduce errors, and elevate the overall team member experience. Recommend enhancements to systems, communication strategies, and operational practices.

To Land This Opportunity

We welcome candidates at different stages of their career. If you're just getting started and excited to grow your skills or if you bring years of experience and are looking for a stable, contributor-focused position with meaningful impact and a structured schedule.

• You have up to 2 years of experience in benefits administration - bonus points if you have a Bachelor's degree in HR, Business, or a related field
• You understand the fundamentals of benefits compliance, including ACA, COBRA, HIPAA, and ERISA.
• You're a proficient Excel user with strong analytical instincts, able to audit information accurately, and skilled at resolving discrepancies.
• You thrive in a fast-paced environment where priorities can shift, but your organization and attention to detail keep everything running smoothly.
• You have experience with benefits administration platforms. If you've worked in Dayforce, that's a plus - if not, you're eager to learn!
• You're a strong communicator who can explain complex benefit information in a clear, calm, and human way.
• You genuinely enjoy partnering with others. Whether it's HR, payroll, carriers, or vendors, collaboration feels natural to you - and you know that strong relationships make great outcomes possible.
• Most importantly, you understand that benefits work is both operational and personal. Behind every enrollment, audit, and eligibility file is a real person counting on you to get it right.

About Your Future Team

Our team is an energetic and hardworking bunch! Working as part of the People & Culture team, we split our time between helping each other tackle strategic projects, optimizing our team member experience, and having a good laugh. We're a fun-loving group with ambitious goals. We appreciate corny jokes, good food, and genuinely enjoy celebrating big wins we accomplish together.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $28.84 to $38.92 hourly which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.