Quality Assurance Consultant

Genesis10 is currently seeking a QA Automation Engineer (AI/Chatbot) for a contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity.

This role focuses on developing and executing a comprehensive testing strategy for a virtual assistant application. The ideal candidate will be responsible for creating and optimizing test processes, managing test execution, and ensuring the quality of applications involving APIs, NLP/NLU, and GenAI within an agile environment.

Responsibilities:

• Create and optimize test processes including defect management and reporting
• Ensure alignment and sign off for test cases from business and other stakeholders
• Manage test execution and resolve, communicate, or escalate any issues
• Design test data and ensure data compliance requirements are met on all levels of test environments
• Develop and execute a comprehensive testing strategy for a virtual assistant application, encompassing functional, performance, regression, and exploratory testing
• Oversee the execution of test cases, ensuring proper test planning and adherence to testing timelines
• Validate virtual chatbot intents, entities, grammars, and end-to-end workflows with fallback behaviors

Requirements:

• 5+ years of experience in testing and quality assurance
• Strong experience in developing and executing testing strategies for complex applications
• Experience with testing frameworks and tools specific to testing APIs, NLP/NLU, GenAI, and chatbot applications
• Experience with automation testing tools such as Selenium, Playwright, or PyTest
• Familiar with Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies
• Experience with agile development methodologies, DevOps practices, and tools such as ALM Octane
• Proficiency in test case design, test execution, and test management tools, including AI-assisted test creation with tools like GitHub Copilot
• Financial domain knowledge

Desired skills:

• Knowledge of data versioning and data management practices
• Detail-oriented and highly organized
• Adaptable to shifting and competing priorities
• Strong problem-solving skills to diagnose and resolve complex issues
• Ability to communicate effectively to a wide range of audiences (business stakeholders, developer support teams)

Pay range: $50.42 - $58.42 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.