Lead Operations Program Manager

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

• Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose:

This position serves as the central point of contact between the business owners and the PMO and is responsible for providing guidance and assistance with all aspects of project planning and execution for small to medium projects. Ensure proper business involvement on small-to-medium projects and that business requirements are clear and meet minimum standards for clarity and validation. Establish and document key metrics to ensure on-time delivery, conformance to requirements and scope, attainment of quality metrics, and budgetary compliance. Develop key PMO work processes to achieve performance and maintain appropriate project governance. Identify project risks and raise awareness with senior leadership through executive briefings.

Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Support the Project Management community and work to ensure the company's goals and objectives are met.
• Ensure transparency into project progress, funding, partnerships, prioritization, risks, and resource availability via successful communication with senior leadership, stakeholders, and project teams.
• Provide verbal and written communications regarding project status, risks, issues, and make recommendations for remediation or change
• Act as a consultant with senior leadership on project feasibility and approach
• Implement policies and system controls to ensure the successful management and reporting of all corporate initiatives in the Program.
• Assist with the development and execution of a service portfolio targeted at project management resources across Business Partners.
• Work with business departments to provide support and coordination to ensure adoption of new systems and business processes in the environment

Supervisory Responsibilities: None

Work Environment: Most tasks are performed while seated indoors at a personal computer. Day and overnight domestic travel is required periodically throughout the year to attend conferences and meet with key stakeholders.

Education (Required): A bachelor's degree in business administration, computer science, or arelated field is required. An equivalent combination of education and relevant experience can be substituted for a degree.

Certification (Preferred): PMI (PMP or CAPM) or equivalent industry-recognized certification preferred.

Work Experience (Required): At least 7 years in technical and/or business management, including three years progressively responsible experience in a full-time project management role with project portfolio tracking and project metrics, or five years managing small to moderate projects as part of an accountability within a larger business role.

Work Experience (Preferred): Previous retail experience preferred

Skills: Strong knowledge of enterprise PMO (ideally will have been part of building one in an organization)

• Strong knowledge and experience in project methodology, with proven experience in project leadership roles, and well-developed experience executing small to moderate-sized and complex projects.
• Demonstrated well-developed strategic thinking and a customer service orientation
• Strong experience in successfully managing a variety of significant cross-functional projects in parallel.
• Well-developed ability to quickly understand enterprise and business segment objectives
• Well-developed ability to build trust and strong relationships with customers (business partners).
• Well-developed ability to effectively communicate with all levels of the organization, including senior management, usually through oral and written presentations.
• Expert knowledge of MS Project and Office applications

#LI-AT2

#Corp

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .

Para traducir esta pagina web al espanol u otros idiomas en su navegador de Internet, haga clic en el boton de traduccion a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqui: Google Chrome Ayuda.